Lexus of Wesley Chapel - Service Center

Service Thanks for high level of customer service and professional environment. Appreciate the follow up and attention to detail. Allowing use of courtesy car Thanks for high level of customer service and professional environment. Appreciate the follow up and attention to detail. Allowing use of courtesy car is a huge differentiator. More

Great Exceptional service. Had recall and 10,000 mi. service. Matt recommended a restaurant within walking distance for lunch, when we returned all the serv Exceptional service. Had recall and 10,000 mi. service. Matt recommended a restaurant within walking distance for lunch, when we returned all the service was done and car washed. Matt reviewed and explained all that was done. More

Perfect customer service from drive-in to drive out Jordan, who dropped us off at the mall, thank you for your warm hospitality. Bobby, thank you for checking my car in and keeping in touch throughout t Jordan, who dropped us off at the mall, thank you for your warm hospitality. Bobby, thank you for checking my car in and keeping in touch throughout the day. Kyle, thank you for taking such good care of my car. My Dad passed and I inherited his most prized car so treating it good means something to me. We just moved to Florida from Georgia and I’m glad to know I won’t have to go home for car servicing! More

Lexus of Wesley Chaoel Great service and friendly staff. I have always had a pleasant experience with their.service department and sales department. I highly recommend thi Great service and friendly staff. I have always had a pleasant experience with their.service department and sales department. I highly recommend this dealership.to everyone. More

Great service Great service. Dealership treated me well. Great set up at the building with refreshments and food available. Everyone at the dealership was very frie Great service. Dealership treated me well. Great set up at the building with refreshments and food available. Everyone at the dealership was very friendly. Overall great service. More

Professional First time using this dealership. My service representative met me when I exited my car, and he, (Forrest), was very professional and easy to talk to First time using this dealership. My service representative met me when I exited my car, and he, (Forrest), was very professional and easy to talk to. He explained everything, so that I understood easily what was going to be done. I asked to see a salesperson, since I was interested in the UX, and Hal was also very professional. All in all, the experience was great! More

Service Manager I. am extremely happy with the Wesley Chapel Lexus Service Manager (Jason Archibald). Jason is very professional and patient and good, he makes me fee I. am extremely happy with the Wesley Chapel Lexus Service Manager (Jason Archibald). Jason is very professional and patient and good, he makes me feel comfortable that my Lexus 500 Service will be completed professional and on time. I will recommend him to anyone. John Anderson More

Service The person who helped me is Forrest and he was fantastic, very professional, assisted with making a claim on my car...he was wonderful. Hopefully I wi The person who helped me is Forrest and he was fantastic, very professional, assisted with making a claim on my car...he was wonderful. Hopefully I will have him assuring me in the future. More

Service Appointment Fantastic service from attentive staff who both took great care of our car and kept in communication throughout the 2-day process! We just moved here Fantastic service from attentive staff who both took great care of our car and kept in communication throughout the 2-day process! We just moved here from Seattle and were treated like we had been long-time customers. Couldn’t be happier with the service visit! More

Pleasant experience . My service representative Alem Vasquez was very professional and explained to me what my service would entail and approximately how long it would t . My service representative Alem Vasquez was very professional and explained to me what my service would entail and approximately how long it would take. Upon completion we went over the cost in detail. More