Lexus of Wesley Chapel - Service Center

Had a very good experience! Christian Popp was very nice and helpful , has great customer service skills and has a awesome attitude! He went above the call of duty to make sure I was satisfied with the serv and helpful , has great customer service skills and has a awesome attitude! He went above the call of duty to make sure I was satisfied with the service! More

Great dealer and employees The employees go out of their way to help. Forrest Browne helps us all the time. Thank you all you are the best. I will return again. The employees go out of their way to help. Forrest Browne helps us all the time. Thank you all you are the best. I will return again. More

Great Service Department My visit to Lexus of Wesley Chapel is always pleasant. Bobby is super nice and helpful. He is really good at keeping you informed and providing as muc My visit to Lexus of Wesley Chapel is always pleasant. Bobby is super nice and helpful. He is really good at keeping you informed and providing as much information as possible. Today I forgot my phone charger and he gladly shared his! That was really nice of him:) More

Easy with no hassles Easy dropoff and quickly into a loaner. Good communication with frequent but not too frequent updates...I didn't have to ask. Easy pick up. Car w Easy dropoff and quickly into a loaner. Good communication with frequent but not too frequent updates...I didn't have to ask. Easy pick up. Car was full of gas and clean. More

Excellent Service at Lexus Wesley Chapel 10/21/19 I am very happy to have my car service at Lexus Wesley Chapel on 10/21/19. Alem Vasquez from service department was very helpful with his explanation I am very happy to have my car service at Lexus Wesley Chapel on 10/21/19. Alem Vasquez from service department was very helpful with his explanation of the service & billing in details. I want to provide my comments with 100% satisfaction and plan to come back to Wesley Chapel for all future services More

Great service! Alam is a knowledgeable service agent who communicates clearly and provides sensible advice. Service was provided in a timely manner. Warm hospitality Alam is a knowledgeable service agent who communicates clearly and provides sensible advice. Service was provided in a timely manner. Warm hospitality was conveyed. I felt welcomed. More

review of my experience Forest did an excellent job representing your company by servicing my car. We are new to the area and we were very pleased and felt very welcomed. Forest did an excellent job representing your company by servicing my car. We are new to the area and we were very pleased and felt very welcomed. More

Quality Service Forrest Browne, my service advisor, is polite, professional, personal and well informed. He listens to his customers and provides the service that th Forrest Browne, my service advisor, is polite, professional, personal and well informed. He listens to his customers and provides the service that the customer requests. I never feel pressured for services that I do not want or need… These are often techniques that other car dealerships employ. This review is in regard to Lexus of Wesley Chapel More

Great experience!!! I stopped by the dealer to get my tire repaired or replaced. Forrest greeted me and setup my visit for the day. He also let me know the status of my s I stopped by the dealer to get my tire repaired or replaced. Forrest greeted me and setup my visit for the day. He also let me know the status of my situation and they would replace my tire with a new one no hassle at all. He told my how long the process would take and they washed and vacuumed too. I also had a question about removing something from my car an add on, he looked it up for me and let me talk to the finance manager, Jordan Ritter, who was also great, he explained a warranty I paid for was already on my car originally because of the L-certified status and I could call the dealer of purchase and get it taken off. He also gave me a quote on the prepaid maintenance and explained when to add it on after the original warranty ends. Great overall service and I would recommend them and return if I am in the area. More

I called for a last minute service appt and they were able to get me in right away. Forrest honored what I was quoted when I came in. I received excellent service in a timely fashion. I will be back. able to get me in right away. Forrest honored what I was quoted when I came in. I received excellent service in a timely fashion. I will be back. More