Lexus of Wesley Chapel - Service Center

Customer is number one and every where in the dealership shows this My service rep Matt was excellent. He was courteous and knowledgeable and available to answer questions I was truly impressed with this shows this My service rep Matt was excellent. He was courteous and knowledgeable and available to answer questions I was truly impressed with this dealership More

This is an excellent dealership with very professional staff. This location provides a comfortable place to watch TV or work from your iPhone or laptop staff. This location provides a comfortable place to watch TV or work from your iPhone or laptop More

Stellar Service Recently had a big service (tires, brakes, battery, oil) done on my Lexus SUV and Forrest Browne was efficient, helpful and professional. Would highly Recently had a big service (tires, brakes, battery, oil) done on my Lexus SUV and Forrest Browne was efficient, helpful and professional. Would highly recommend! More

First time having my car serviced at this dealership. My service adviser Bobby King was very kind, personable and explained in detail what work would be preformed and the cost. He did not try to sell me thi service adviser Bobby King was very kind, personable and explained in detail what work would be preformed and the cost. He did not try to sell me this or that which I “GREATLY” appreciated. When I called to make appointment I reached a young lady (did not write her name down) who shared with me pricing which I requested and I was grateful however she was wrong on pricing and charges. When I asked her if this was 250 total labor for brakes the answer was yes, not 250 x2 for front and back brakes. Also she said The price for parts was $99.03 total for the front and $87.22 total back brakes. Mr. King explained that was incorrect and shared the correct price and that it should be the price x 2 for labor, x2 for front and back brakes. More

Place is Great! Lexus will never let you down, excellent service! This is just words to take up the rest of the word count, done. service! This is just words to take up the rest of the word count, done. More

The dealership was spotless. The staff were friendly and welcoming and best of all, Christian Popp was amazing. I felt like I knew him for years instead of just meeting him. He made my service emergency and welcoming and best of all, Christian Popp was amazing. I felt like I knew him for years instead of just meeting him. He made my service emergency and very pleasant experience. I wish Lexus of Wesley Chapel was close to my home in N.J. can’t say enough about this dealership and Christian Popp. Thank You More

The Lexus of Wesley Chapel service department is second to none!!! Absolute best!! I will definitely recommend any and everyone to their dealership. Loyal customer for life.. to none!!! Absolute best!! I will definitely recommend any and everyone to their dealership. Loyal customer for life.. More

Alem was awesome! Lexus of Wesley Chapel is always a pleasure! Thank you for great customer service like always. I am a loyal customer! Thumbs up pleasure! Thank you for great customer service like always. I am a loyal customer! Thumbs up More

Another Lexus in our garage Forrest Browne steered us toward pre-owned Lexus sales and we were greeted by Tim Smith. I found him both friendly and professional and he made the sa Forrest Browne steered us toward pre-owned Lexus sales and we were greeted by Tim Smith. I found him both friendly and professional and he made the sale very easy for us. We met with Mia, in Finance, and I liked her style as well...she had al the paperwork ready to go and we were completely done in 20 minutes. I like the dealership very much, it is new and modern and CLEAN and we were treated very well by all. More

Excellent customer service. Very thorough, great communications and follow-up. All the personnel that we met were very considerate and very polite/friendly. Great experience. communications and follow-up. All the personnel that we met were very considerate and very polite/friendly. Great experience. More