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Lexus of Wesley Chapel - Service Center

Wesley Chapel, FL

4.3
576 Reviews

576 Reviews of Lexus of Wesley Chapel - Service Center

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March 14, 2020

Excellent service-fast and courteous! Christian was extremely helpful and friendly! The waiting lounge is the best! Highly recommend Lexus of Wesley Chapel for service. More

by Vhunsaker
Recommend Dealer
Yes
Employees Worked With
Christian Popp
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2020

Another excellent experience! By far the best Lexus dealer in the Tampa Bay area. Service dept is amazing, they keep you up to date on your vehicle status and go above and beyon More

by Lawrence Botkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forrest Browne, Alem Vasquez
February 28, 2020

Pleasant environment. Customer service is excellent. Many TVs and enjoyable coffee bar. It's a comfy place to wait for your car. All of our questions were answered and my car was washed before releasing it More

by vickit95
Recommend Dealer
Yes
Employees Worked With
Matt Schronce in service dept. and Alexandra Prado. Both great to work with at the dealership.
February 27, 2020

This was my second experience with Wesley Chapel Lexus and Matt. Both experiences have been excellent. The physical location is lovely, the staff is very pleasant. They provide wonderful snacks and treats More

by Carol
Recommend Dealer
Yes
Employees Worked With
Service-Matt and loaner staff. Wonderful customer service.
February 26, 2020

Visiting from Canada, perfect opportunity to be taken advantage of. Instead I was treated to prompt, honest and professional customer service by staff who were friendly and knowledgeable. Will highly rec More

by Bruce A
Recommend Dealer
Yes
Employees Worked With
Service
February 25, 2020

Excellent service. Matt in service was very friendly and Excellent service. Matt in service was very friendly and helpful. Explain in detail types of service needed. Will recommend this Dealer to friends a More

by Singh
Recommend Dealer
Yes
Employees Worked With
Matt in service was excellent. , Al Hamid
February 21, 2020

My wife bought a car here and she is really happy! The sales people were very friendly and it was the best purchase experience that we ever had. Since the purchase we have taken it in for service and a li More

by Mikiemagic
Recommend Dealer
Yes
Employees Worked With
Simon Tickett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I do not know all the people and their names but the staff from the greeters, front desk, the courtesy snack people, and everyone were extremely helpful and friendly! Highly recommend! , Mia Nicole Frem, Bradley Fogg
February 20, 2020

The courtesy of the whole personal has been extremely important to note as part of the service provided. I get frequent messages and information about my car. They want to make sure that every thing is More

by Jcolonmd
Recommend Dealer
Yes
Employees Worked With
Christian
February 20, 2020

Alem Vázquez the service advisor has an excellent customer service. He is great and does care for the customers, he also will answer all the questions that you may have while, during or after the More

by josefinagliz
Recommend Dealer
Yes
Employees Worked With
Alem Vazquez
February 15, 2020

Awesome service Dept (Christian) was incredibly helpful and Alex in was as well. Fabulous customer service and experience. Highly recommend !!!! Awesome service and sales departments. More

by Pbshoes
Recommend Dealer
Yes
Employees Worked With
Christian in service 5 stars!!!, Alexandra (Alex) Prado, Chad Herd
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