Lexus of Wesley Chapel - Service Center

Excellent. Lexus always does a good and thorough job. I Excellent. Lexus always does a good and thorough job. I wish I could thank each and every employee including the ones that greet each customer whe Excellent. Lexus always does a good and thorough job. I wish I could thank each and every employee including the ones that greet each customer when we pull up to the reception area. Excellent service and their hospitality is also great. More

I could only give four stars. When someone is spending xtra cash to have their car/SUV serviced, you would think during this crucial time COVIN-19, the corporate would issue all vehicles to disinfected be xtra cash to have their car/SUV serviced, you would think during this crucial time COVIN-19, the corporate would issue all vehicles to disinfected before returning to the owner for EVERYONES health and safety. A win-win situation. This will definitely be a corporate issue coming up again very soon. More

Forrest in the service department is awesome!. Everyone at Lexus of Wesley Chapel are friendly and very helpful. I would highly recommend them. Great service! at Lexus of Wesley Chapel are friendly and very helpful. I would highly recommend them. Great service! More

Excellent service-- prompt, courteous, friendly staff, beautiful, comfy waiting room, plus yummy, freshly prepared goodies to munch on while waiting, even an unusual iced Neoplitan coffee! beautiful, comfy waiting room, plus yummy, freshly prepared goodies to munch on while waiting, even an unusual iced Neoplitan coffee! More

Excellent service. Clear explanation of problem. Prompt completion of service. Friendly and helpful. Clean restrooms. Attractive waiting area with refreshments available serving staff. Many yhanks completion of service. Friendly and helpful. Clean restrooms. Attractive waiting area with refreshments available serving staff. Many yhanks More

Pleasantly Surprised What began as a maintenance appointment ended as a sale! I love my new Lexus NX. Johnny is warm, welcoming, listened to my needs and is a true profess What began as a maintenance appointment ended as a sale! I love my new Lexus NX. Johnny is warm, welcoming, listened to my needs and is a true professional Though I expected a “we can’t” theme and was pleasantly surprised at the best customer service experience possible! Though the buying experience is still extensively LONG (HOURS....), Johnny made my waiting worthwhile and even interceded at points to investigate the unnecessary wait... More

If I have any kind problems, Forrest the only one who is always ready to help me!!!! The other workers just do their duty on with minimum involvement just enough to receive their monthly earnings. I’m the c always ready to help me!!!! The other workers just do their duty on with minimum involvement just enough to receive their monthly earnings. I’m the customer of this dealership company because of Forrest!!!! He is the only one there who makes my day! My appreciation to Forrest!!! More

Jacob was excellent in taking me through the complimentary five thousand mile service. He was very thorough in explaining what was going to be done. After the service was completed he walked me complimentary five thousand mile service. He was very thorough in explaining what was going to be done. After the service was completed he walked me to my car and asked if everything was satisfactory. More

At Lexus of Wesley Chapel they know how to treat their customers, from the beautiful facility to friendly and welcoming staff, you know your vehicle will get the same special treatment as I did. Shout out customers, from the beautiful facility to friendly and welcoming staff, you know your vehicle will get the same special treatment as I did. Shout out to Forrest Browne who always takes care of me More

Service Manager was excellent. The check in was quick and I was kept updated on the status of my repair. I was provided a loaner car and my repair was completed the next day. I am completely satisfied with t I was kept updated on the status of my repair. I was provided a loaner car and my repair was completed the next day. I am completely satisfied with the repair and the dealership. More