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Lexus of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
580 Reviews

580 Reviews of Lexus of Wesley Chapel - Service Center

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July 25, 2020

Thank you for Always providing such great service!!! Superb customer service in every single aspect. Worth the drive. Highly recommended. Will keep coming back. Thank you!!! More

by RJ
Recommend Dealer
Yes
Employees Worked With
Christian Popp (5 stars ??)
July 23, 2020

Just moved here in November from Kansas. My maintenance light has been on for couple of days. Called their service department and got in next day. Come to find out it wasn’t serious and was taken care l More

by mksmorlan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christian Popp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Young man in the Cafe area. Very professional.
July 22, 2020

Every thing went smoothly. Our service rep., Jacob, was very good. Concerned about another service rep. At his desk without a mask on. Surprised to see this at Lexus! More

by rrcuervo
Recommend Dealer
Yes
Employees Worked With
Jacob Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2020

Love all the people at this dealership, especially Randy Newbold! Looking to buy a new or used Lexus now and will buy any and all vehicles from this dealership! More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Popp
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2020

I called and was greeted courteously and my appointment was scheduled with great ease and professionalism Alem Vasquez was my service advisor who was excellent , great communicator and very good listen More

by pappykeene
Recommend Dealer
Yes
Employees Worked With
Alem Vasquez
July 01, 2020

Regular service and full detail performed. The car looks like new inside and out. The employees were helpful and courteous. A very good experience. I will be glad to return to this deslership More

by Chris.mcintire
Recommend Dealer
Yes
Employees Worked With
Alem Vasquez
June 30, 2020

Great service!!! Christian is the best!!! Keeps me informed about everything. Stays on top of things. Know my car is in good hands with Christian. More

by Sherry Foster
Recommend Dealer
Yes
Employees Worked With
Christian Popp
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2020

Always a great experience at Lexus of Wesley chapel. Alem always very attentive to the needs of my vehicle as well as my needs. He is very respectful and courteous. More

by NRK
Recommend Dealer
Yes
Employees Worked With
Alem Vasquez
June 28, 2020

Excellent customer service and took his time to answer every question and he just looks like he is a dedicated employee who is very honest. More

by dupayo
Recommend Dealer
Yes
Employees Worked With
Bobby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2020

Awesome service every time !!! I love love love Lexus of Wesley Chapel. They are efficient and provide quality service. Always walk away happy and my vehicle runs great ! More

by donnamarie020
Recommend Dealer
Yes
Employees Worked With
Christian Popp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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