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Lexus of Wesley Chapel - Service Center

Wesley Chapel, FL

4.3
576 Reviews

576 Reviews of Lexus of Wesley Chapel - Service Center

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September 20, 2020

Super customer service everyone is courteous and polite, place looks amazing and clean. Appointments are always on time. Service advisor always presents best price for the work that is being done. More

by Dberrios1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forrest Browne
September 08, 2020

Top notch service with no hidden gimmicks. The facility is clean and cognizant of COVID social distancing and sanitizing in all areas. Nice perk is the gourmet coffee but only until 4:00 pm. More

by V.I
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alem Vasquez
August 28, 2020

I travel from Davenport to Wesley Chapel (about 60 miles) to be serviced. There is a closer dealership in Orlando but, I prefer the servicing department here. Alem is knowledgeable, friendly, kind and provid More

by Ubspunky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alem Vasquez
August 27, 2020

I was greeted immediately by a friendly young man and asked the reason for my visit. Within a minute Forrest showed up and asked how they could be of service After listing my concerns he ushered us to t More

by kensherfinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forrest Browne
August 20, 2020

Best service I've ever had. Other business es could learn from WC Lexus. Very prompt, courteous and we'll organized. Loved the customer lobby. More

by Fischerfla
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alem Vasquez
August 20, 2020

Excellent service from start to finish! I worked with Forrest and as always very professional. I waited for my car and service was quick as promised. I recommend Lexus of Wesley Chapel dealership f More

by Renee P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forrest Browne
August 18, 2020

Excellent service and atmosphere! I wish I would have purchased my Lexus here. Very impressed with service advisor and work performed in a timely fashion More

by Kenekorea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2020

Forrest provides the best customer service! He’s professional, friendly, and helpful. I am pleased that Forrest has been assigned as my advisor. He deserves 10 stars! More

by Moni V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forrest Browne
August 14, 2020

Car was in for car recall. Also had 10,000 mile check even though the mileage was less but it is a year old. Service at Lexus has always been superior. Car transporter Ian, was exceptional. also. Serv More

by Donna1013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian (car transporter), Forrest Browne
August 14, 2020

Excellent Service I’ve been servicing my Lexus RC F here for a little over a year now. It’s a first class experience where the staff continually goes above and beyond m More

by Kyle.sullivan27
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Forrest Browne, Alem Vasquez
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