Lexus of Wesley Chapel - Service Center

Overall excellent service, the service was done fast. The facilities are nice and clean, the cafeteria service was really convenient and staff was friendly. Nice job facilities are nice and clean, the cafeteria service was really convenient and staff was friendly. Nice job More

Good job. Great service. Did not have to wait a long time and everything was done in a quality manner. The questions I had were also answered and everything was done in a quality manner. The questions I had were also answered More

Great Service, Forrest keeps you informed and is very knowledgeable. Lexus has a great waiting area for customers and they provide a loaner car if your service is going to take some time. knowledgeable. Lexus has a great waiting area for customers and they provide a loaner car if your service is going to take some time. More

Fast, friendly service and free coffee and danish. I was notified when my car was ready via text. The girl running the coffee bar was a cut above. notified when my car was ready via text. The girl running the coffee bar was a cut above. More

Bob was very personal & concern that I was taken care of. Resolve issue with my phone pairing. Everyone was extremely courteous. Enjoy the cafe atmosphere. Bob also reminded me of the extended warranty on ou Resolve issue with my phone pairing. Everyone was extremely courteous. Enjoy the cafe atmosphere. Bob also reminded me of the extended warranty on our car. More

Jacob is a great ambassador for the service department. And I appreciate the cafe and all of its offerings. Thanks. I am told I need five more words in order to submit this review. And I appreciate the cafe and all of its offerings. Thanks. I am told I need five more words in order to submit this review. More

First time Lexus owner and first time at a Lexus dealership. Forrest put me at ease right away. Wasn't sure what to expect but he walked me through everything, kept me up to date with the service th dealership. Forrest put me at ease right away. Wasn't sure what to expect but he walked me through everything, kept me up to date with the service they were doing on my car. Price was reasonable compared to the how much it cost to maintain my other vehicle. Will definitely come back to Lexus of Wesley Chapel and will definitely ask for Forrest. More

Very good experience. Alem Vasquez is the best advisor I have ever worked with at any dealership in Tampa. Always respectful and honest. I only come to get my car worked on when he is there because I know have ever worked with at any dealership in Tampa. Always respectful and honest. I only come to get my car worked on when he is there because I know I’ll get the best care More

So far, the 2020 Lexus 350 we purchased has performed well except for warning lights that came on advising that "Parking Assist" was not available. It stayed on two days and finally went out. It occurred well except for warning lights that came on advising that "Parking Assist" was not available. It stayed on two days and finally went out. It occurred on a Sunday and no one in Lexus was available for assistance. Otherwise, we enjoy the automobile. Our first service appointment was fine. We like the free vehicle wash benefit. It is one of the reasons we purchased our Lexus from Wesley Chapel. Don't remember who our service man was. He did not stamp our maintenance book as recommended. More

They were very friendly and helpful. Offered answers to all of my questions from recalls to fixing parts. They gave me options and estimated timing on repairs and service. Price was very reasonable and the all of my questions from recalls to fixing parts. They gave me options and estimated timing on repairs and service. Price was very reasonable and they showed they cared about my needs. More