Lexus of Wesley Chapel - Service Center

Bob was very personal & concern that I was taken care of. Resolve issue with my phone pairing. Everyone was extremely courteous. Enjoy the cafe atmosphere. Bob also reminded me of the extended warranty on ou Resolve issue with my phone pairing. Everyone was extremely courteous. Enjoy the cafe atmosphere. Bob also reminded me of the extended warranty on our car. More

Jacob is a great ambassador for the service department. And I appreciate the cafe and all of its offerings. Thanks. I am told I need five more words in order to submit this review. And I appreciate the cafe and all of its offerings. Thanks. I am told I need five more words in order to submit this review. More

First time Lexus owner and first time at a Lexus dealership. Forrest put me at ease right away. Wasn't sure what to expect but he walked me through everything, kept me up to date with the service th dealership. Forrest put me at ease right away. Wasn't sure what to expect but he walked me through everything, kept me up to date with the service they were doing on my car. Price was reasonable compared to the how much it cost to maintain my other vehicle. Will definitely come back to Lexus of Wesley Chapel and will definitely ask for Forrest. More

Very good experience. Alem Vasquez is the best advisor I have ever worked with at any dealership in Tampa. Always respectful and honest. I only come to get my car worked on when he is there because I know have ever worked with at any dealership in Tampa. Always respectful and honest. I only come to get my car worked on when he is there because I know I’ll get the best care More

So far, the 2020 Lexus 350 we purchased has performed well except for warning lights that came on advising that "Parking Assist" was not available. It stayed on two days and finally went out. It occurred well except for warning lights that came on advising that "Parking Assist" was not available. It stayed on two days and finally went out. It occurred on a Sunday and no one in Lexus was available for assistance. Otherwise, we enjoy the automobile. Our first service appointment was fine. We like the free vehicle wash benefit. It is one of the reasons we purchased our Lexus from Wesley Chapel. Don't remember who our service man was. He did not stamp our maintenance book as recommended. More

They provided great service from when I dropped off my car to when I picked it up, I highly recommend and will be coming back again! car to when I picked it up, I highly recommend and will be coming back again! More

They were very friendly and helpful. Offered answers to all of my questions from recalls to fixing parts. They gave me options and estimated timing on repairs and service. Price was very reasonable and the all of my questions from recalls to fixing parts. They gave me options and estimated timing on repairs and service. Price was very reasonable and they showed they cared about my needs. More

My wife and I owned 4 Lexus, previously ES350 and RX350. We recently bought a 2020 RX350 and it drives wonderful, firm yet comfortable. Very reliable and maintenance free. We recently bought a 2020 RX350 and it drives wonderful, firm yet comfortable. Very reliable and maintenance free. More

An extremely efficient service department. I was met at the service drive in bay by Alen who right away contacted my service advisor Alem. Within minutes I was in a loaner vehicle on my way home. The veh the service drive in bay by Alen who right away contacted my service advisor Alem. Within minutes I was in a loaner vehicle on my way home. The vehicle warranty work was completed within an hour. More

The Lexus service department in Wesley Chapel is timely and welcoming. Service was completed on my car while I sat Comfortably in their waiting area. and welcoming. Service was completed on my car while I sat Comfortably in their waiting area. More