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Lexus of Wayzata

Wayzata, MN

4.8
2,181 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,181 reviews

August 19, 2024

Fantastic customer service, very clean and organized dealership. I would not expect anything less at Lexus More

by rob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Lawrentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Lexus of Wayzata responded

Hi Rob, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 18, 2024

Gabby was responsible for a great experience. She was knowledgeable, confident, friendly and lighthearted all at the same time. More

by Lauriedunn928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby
Aug 19, 2024 -

Lexus of Wayzata responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 15, 2024

I bought a used truck (2022) from Helton at Lexus of Wayzata. I had a great experience working with Helton and he watched out for our best interest 100% of the time. The process was painless and he th More

by bplatz23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Helton Cerqueira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2024 -

Lexus of Wayzata responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 13, 2024

One of the worse service departments I have ever seen. They scheduled my appointment to make a second key for my vehicle today and when I get there the part that was needed was not ordered (they eliminat More

by KP
Recommend Dealer
No
Employees Worked With
Gal waited on me
Aug 17, 2024 -

Lexus of Wayzata responded

Hi KP - My apologies about how your visit went. The last thing we want to do is waste your time, and for that I’m very sorry. I would really like to talk with you about your visit. Please email or call me so I can reach out to you. I do not know how to locate you in our system using your initials. Thank you, Matthew Meyer General Manager Lexus of Wayzata Matthew.meyer@napleton.com 952-404-5103

August 09, 2024

The service department is top notch. My normal service advisor was on vacation so I worked with Natasha. She did a great job! More

by CLB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha
Aug 11, 2024 -

Lexus of Wayzata responded

We're glad to hear that everything was completed to your satisfaction, Clb! Please let us know if there is ever anything else we can assist you with.

August 09, 2024

I highly recommend Helton. He is honest, fair, knowledgeable, and accommodating. It was a breath of fresh air to deal with someone who understands customer service is willing More

by Lakelady98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cal Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Helton Cerqueira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky Stenson
Aug 09, 2024 -

Lakelady98 responded

Helton is an asset to Lexus of Wayzata. He knows the true spirit of great customer service. He is knowledgeable, fair, and goes the extra mile. I would recommend Helton to my friends and family.

Aug 10, 2024 -

Lexus of Wayzata responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

August 08, 2024

Pleasant to deal with and no high pressure sales. Got what I wanted! Thank you. More

by SandyK
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John MacEachern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Lexus of Wayzata responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 07, 2024

Pleasure doing business with you and the outstanding help from Lisa made it a enjoyable experience More

by rgodzala
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa McNulty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Lexus of Wayzata responded

Hi, we're glad to hear our staff took such great care of you. We hope we can continue to be of service to you down the road!

August 07, 2024

Helton did an amazing job finding just the right car for my husband and me. He went out of his way to find a vehicle that not only fit all of our needs but was even better than what we had hoped for while s More

by RolandFamily422
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Helton Cerqueira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis
Aug 09, 2024 -

Lexus of Wayzata responded

Hello, we're glad to hear you found our staff to be so informative and helpful. We are always more than happy to assist you if anything else comes up. Take care!

August 05, 2024

Willis Burks gets 5 Stars from me! ! He was very helpful, informative, thorough, extremely kind and I felt that I was so well served. Thank you Willis!!!! In addition, Matt Huesman More

by Mary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willis Burks 111…5 Stars
Aug 09, 2024 -

Lexus of Wayzata responded

Hi Mary, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We are always more than happy to assist you if anything else comes up. Take care!

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