Lexus of Watertown - Service Center

Service was excellent as was service advisor. As I stated very good experience with our service. Mariel Burgos was very knowledgeable and a pleasure to deal with. We certainly continue to deal wi As I stated very good experience with our service. Mariel Burgos was very knowledgeable and a pleasure to deal with. We certainly continue to deal with Lexus of Watertown. We have recommended this dealership to our friends many times. More

Warrenty work Service advisor Nick was straight forward,honest and efficient. I was in and out very quickly,they checked what needed to be done,ordered the parts a Service advisor Nick was straight forward,honest and efficient. I was in and out very quickly,they checked what needed to be done,ordered the parts and said they will call me when they arrive. Everything so far has gone very well. More

Excellent Service The "Lexus Experience" is like no other. Bringing in my car for service was not just painless and easy, it was a wonderful experience. From the profes The "Lexus Experience" is like no other. Bringing in my car for service was not just painless and easy, it was a wonderful experience. From the professional and courteous people to the relaxing waiting area and the return service of my car. I couldn't ask for more. Great people at Lexus of Watertown. Many Thanks! More

Professionalism extraordinaire Always a pleasure to bring my Lexus in foir service or a car wash. Very attentive and courteous. Their end product is always a smile. Always a pleasure to bring my Lexus in foir service or a car wash. Very attentive and courteous. Their end product is always a smile. More

routine service excellent service from start to finish. great dealership...I purchased my gs350 in2007 ,and have been a loyal customer because of your excellent de excellent service from start to finish. great dealership...I purchased my gs350 in2007 ,and have been a loyal customer because of your excellent dealership will certainly return for future service and or purchasing a new car replacement .. More

60,000 mile service It was a pleasure working with Kelly. I appreciated the use of the coupon which she reminded me about -- how nice! The whole experience was friendly It was a pleasure working with Kelly. I appreciated the use of the coupon which she reminded me about -- how nice! The whole experience was friendly and professional. Thanks. More

OVER THE TOP THIS DEALERSHIP IS THE PATRIOTS OF CAR DEALERSHIPS.....I CANNOT FIND ONE THING EVER TO COMPLAIN ABOUT ......I HAVE NOT BOUGHT A CAR SINCE LAST CENTURY THIS DEALERSHIP IS THE PATRIOTS OF CAR DEALERSHIPS.....I CANNOT FIND ONE THING EVER TO COMPLAIN ABOUT ......I HAVE NOT BOUGHT A CAR SINCE LAST CENTURY AND I WENT EVERYWHERE ELSE AND ALWAYS CAME BACK TO HERE. THE EXPERIENCE IS LIKE SEEING THE OCEAN FOR THE FIRST TIME...UNFORGETTABLE.....THEY HAVE SET THE BAR SO HIGH AND IF THIS DEALERSHIP WAS A WOMEN I WOULD MARRY HER. BOTTOM LINE... BUMPER TO BUMPER THEY ARE THE VERY BEST...NONE BETTER.....A HUGE ASSET TO THE WORLD OF DEALERSHIPS....AS IS EVERYONE I COME IN CONTACT WITH.....IM A HAPPY MAN AND THERES NO BETTER CAR THAN A LEXUS AND NO BETTER DEALERSHIP THAN LEXUS OF WATERTOWN More

Very professional It was a pleasant experience starting with Chad Tinti He was very knowledgeable about every question I asked. Upon pick up I had tech questions and It was a pleasant experience starting with Chad Tinti He was very knowledgeable about every question I asked. Upon pick up I had tech questions and Chad introduced me to Louis who answered my questions More

New Car Worries My experience in the past with purchasing new cars has not been pleasant. When the time came, I was not looking forward to it. My sister is a long te My experience in the past with purchasing new cars has not been pleasant. When the time came, I was not looking forward to it. My sister is a long term customer of Lexus and encouraged me to give them a try. I did and it was a great experience. The salesperson, Jimmy Yu was the best. He was knowledgeable, professional and made me feel confident in my choice. More

Great service, as always They consistently do a great job. I appreciate that they don't push you to take on services or parts you don't need or spend money unnecessarily. They consistently do a great job. I appreciate that they don't push you to take on services or parts you don't need or spend money unnecessarily. More