Lexus of Watertown

They are very good. I would recommend to friends if they wants to buy a car I would recommend to friends if they wants to buy a car More

The sales team @ Watertown Lexus were a great group to work with. Director of Sales Patrick B started the process & utilized Mike E to help us in our final selection. Alex ( business manager was great to work with. Director of Sales Patrick B started the process & utilized Mike E to help us in our final selection. Alex ( business manager was great to also work with in the final paperwork. Everyone lived up to their various commitments & we were pleased with the purchase. Highly recommend this dealership! More

The ease of purchasing a vehicle from the moment I walk in. The atmosphere and everyone’s friendliness in. The atmosphere and everyone’s friendliness More

Watertown was by far the best Lexus dealer we worked with, including Gints and Jimmy. with, including Gints and Jimmy. More

Ussa is the best sales agent I ever met at Lexus of watertown, this is my 2nd business in last two years, both time he made a great sales and made me to buy from here. a dedicated and valued man. thank watertown, this is my 2nd business in last two years, both time he made a great sales and made me to buy from here. a dedicated and valued man. thanks More

No brainer go to dealer for Price, Availability, & Location Ussa is knowledgeable, professional, thorough, and understands / sells what the CUSTOMER wants / needs. Everything delivered as promised Location Ussa is knowledgeable, professional, thorough, and understands / sells what the CUSTOMER wants / needs. Everything delivered as promised throughout the sales process, from initial questions through delivery. Ussa recognizes that everyone's time is valuable and treats all customers accordingly. Pricing is very competitive so there is no need to engage in back and forth games until a mutually acceptable price is reached. Financing manager was prepared, organized, and transparent about pricing More

Ussa provided amazing service. He was professional, attentive, and very knowledgeable. He guided my wife and I through the process seamlessly, making the purchase efficient and enj He was professional, attentive, and very knowledgeable. He guided my wife and I through the process seamlessly, making the purchase efficient and enjoyable. Great experience! More

What a great experience. John was amazing and helped us purchase the car we were looking for. He made my trade in an easy process, he helped with getting the loan within my b John was amazing and helped us purchase the car we were looking for. He made my trade in an easy process, he helped with getting the loan within my budget, and he spoke to us on a personal level. He provided the best experience when purchasing my new car and even helped me with understand all the features of the car I would not have found on my own. Will definitely be back to Watertown to see John. More

Second Lexus IS 350 F Sport I've owned since 2024. First one was bought from another dealership and was a 2023 certified pre owned (loaner car) with 7400 miles on it when I bought it. I wanted to upgr First one was bought from another dealership and was a 2023 certified pre owned (loaner car) with 7400 miles on it when I bought it. I wanted to upgrade to a 2025 and after looking for the identical car to the one I had which literally took months to find, one finally came up for sale at Herb Chambers Lexus of Watertown and my current Lexus IS 350 F Sport is a 2025 that only had 5 miles on it when I bought it. I bought the 2025 for two reasons, 1) I read on a forum which I found not to be true was that Lexus was going to discontinue the IS 350 F Sport after 2025 2) I wanted a new car with the low miles this one had so I could break in the car the way I wanted to. Since my 2023cwas a loaner, who knows how it was broken in and if it was broken in properly. The difference between customer service at Herb Chambers Lexus of Watertown and the last dealership I bought from was night and day as Herb Chambers Lexus of Watertown had it all over the prior dealership I dealt with. Looking for a Lexus?? Look no further than Herb Chambers Lexus of Watertown. You WILL NOT be disappointed!!! More

I had an excellent experience purchasing my new Lexus GX 550. Ussa went above and beyond to make the entire process smooth, stress-free, and actually enjoyable. The entire team was knowledgeable, patient, a 550. Ussa went above and beyond to make the entire process smooth, stress-free, and actually enjoyable. The entire team was knowledgeable, patient, and took the time to answer all of my questions! Everything was handled professionally and efficiently. I truly appreciate the great customer service and would absolutely recommend Ussa to anyone looking to buy a new vehicle. I’m thrilled with my new GX 550! 🚗✨ More