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Lexus of Watertown

Watertown, MA

5.0
2,062 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2025 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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330 Arsenal St

Watertown, MA

02472

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Showing 2,062 reviews

May 15, 2026

Ussa was an absolute pleasure to work with throughout the entire process. Very easygoing, incredibly informative, and showed genuine patience and compassion, which made the experience smooth and stress-free! More

by Alyssa73100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2026 -

Lexus of Watertown responded

Thank you so much for your kind words, Alyssa! We’re thrilled to hear Ussa made your experience smooth and stress-free. We’ll pass along your compliments to her! - The Lexus of Watertown Team

May 15, 2026

Why in the car and the experience it all can be extremely stressful, but I found Ussa had an uncanny ability to connect on many levels, taking the stress out of the experience and putting warmth and friendli More

by eliscommin13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Yu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eliane Lisboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Catherine Rogers
May 15, 2026 -

Lexus of Watertown responded

It's fantastic to hear that Ussa went above and beyond to make your experience stress-free and enjoyable. We truly appreciate your business and we’ll be sure to pass along the kind words to Ussa and the team. Thank you for choosing Lexus of Watertown, Elis!

May 13, 2026

Wonderful experience! Working with John was as stress free experience as I've every had buying a car. He was responsive, flexible and a great source of information! The More

by jlbernard
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Barstow
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2026 -

Lexus of Watertown responded

Thank you for sharing your experience with John. We are so pleased to hear your time with him was stress-free and helpful! We hope to see you again at Lexus of Watertown.

May 12, 2026

Great experience buying my car here! The entire process was smooth, fast, and stress-free. John was especially outstanding, making everything easy from start to finish. I highly recommen More

by Khanh huynh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Barstow
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2026 -

Lexus of Watertown responded

Khanh, we're pleased to hear that John made the process smooth and stress-free. Thank you for recommending John and our team! See you next time at Lexus of Watertown.

May 11, 2026

Working with Ussa was truly a great experience from start to finish. He was incredibly knowledgeable, responsive, and made the entire process feel smooth and stress-free. I really appreciated how easy he was More

by freitas409
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2026 -

Lexus of Watertown responded

We’re honored to read this stellar review! It means the world that Ussa's knowledge and responsiveness made such a difference in your experience. Thank you from all of us at Lexus of Watertown!

May 09, 2026

Had a great experience at the Lexus of Watertown dealership and with Ussa! They are friendly, excellent at customer service and are not pushy at all. Best car buying experience I have had! More

by Scott Sellers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2026 -

Lexus of Watertown responded

Scott, thank you for sharing your excellent feedback about Ussa and the team! We appreciate your business and hope to see you again at Lexus of Watertown.

May 02, 2026

Excellent experience at this dealership, Danny Dane knew his stuff very well. No pressure, great service! More

by sdiasbldg
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daniel Dayn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2026 -

Lexus of Watertown responded

We’re happy to hear Danny delivered such a knowledgeable and pressure-free experience. Thank you for choosing Lexus of Watertown!

May 02, 2026

I had a wonderful experience working with Ussa! From the moment we started, he was incredibly kind and patient. What really stood out was how he took the time to walk me through everything about my More

by Rachael
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2026 -

Lexus of Watertown responded

Rachael, thank you for sharing your wonderful experience with Ussa! We hope you enjoy your new car, and we truly appreciate your recommendation here at Lexus of Watertown.

May 01, 2026

Highly recommend Ussa at Lexus of Watertown! We just bought our second Lexus from him in two years (an RX350 and a Tx350). Even though we only went in to ‘just look’ at the TX, Ussa gave us such More

by wyau
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2026 -

Lexus of Watertown responded

Congratulations on your new Lexus TX350! We are thrilled to hear you had such a professional and enjoyable experience with Ussa once again. Thank you for choosing Lexus of Watertown and for sharing your support. Safe travels!

April 27, 2026

Ussa was great at helping with buying our new Lexus NX 450h+. Thanks for your support! More

by jsegal86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2026 -

Lexus of Watertown responded

There is nothing better than a great review. Thanks for giving Lexus of Watertown your business! Ussa will appreciate your kudos.

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