Lexus of Watertown

Lexus of Watertown is fantastic. I recommend this dealership emphatically! It is one fo the only dealerships I found that had pre-owned RX's with low mileage! Incredible inventory.. Andy Smallcomb dealership emphatically! It is one fo the only dealerships I found that had pre-owned RX's with low mileage! Incredible inventory.. Andy Smallcomb is one of the most professional and nicest sales persons I've ever encountered. Andy was attentive to exactly what I was looking for and really made an effort to find the car I wanted. Mike Espy was also helpful and easy to work with. Everything about this dealership is A+. If you want a Lexus - or even a quality used car; check them out. :) More

We went to Lexus of Watertown after having a terrible experience at Herb Chambers Lexus and what a difference! Jim Cacchiotti was a gentleman, and made our experience pleasant. They gave us a very good p experience at Herb Chambers Lexus and what a difference! Jim Cacchiotti was a gentleman, and made our experience pleasant. They gave us a very good price for our trade, and they had the car we wanted, in the color we wanted, and gave us the price we wanted. I was amazed at how easy the negotiation proccess was. The service after the sale was also excellent! Jim would answer the phone when you called him or call you back as soon as he could. He even called me on his day off! He answered any questions we had and made sure that everything was as we wanted it to be. We ended up buying a 2008 C.P.O. ES 350 and are very happy with the entire experience. More

I am happy with my deal. Ted was very helpful, freindly and knowledgeable, and went through with me several cars that fit my preset budget. in the end I really liked the 2009 Lexus IS 250, which I think is and knowledgeable, and went through with me several cars that fit my preset budget. in the end I really liked the 2009 Lexus IS 250, which I think is a good price with low miles and is in pristine conditions. My friends told me it looked like a brand new one. I enjoyed my experience. Most importantly I got a car I like, and am enjoying driving it. More

Searching for a car was probably my least favorite thing until I met Greg Medlar at Watertown Lexus. There was absolutely no pressure and he gladly showed my wife and I numerous cars. We were specific as to until I met Greg Medlar at Watertown Lexus. There was absolutely no pressure and he gladly showed my wife and I numerous cars. We were specific as to color, model and accessories. He did not attempt to sell us a vehicle on the lot and agreed to call us when the correct car was available. We shopped around at many dealerships while waiting for the right car and decided that we wanted to purchase from Greg. He stayed in touch but was helpful not pushy and found the perfect car for us. The experience has left me astounded based upon my past experiences that were not good. If you are looking for a new or used car Greg and this dealership are absolutely the very best, bar none. I wrote this review brcause it is increasingly difficult to find this level of honesty in an individual and this level of service in an organization. More

I have to say that I did a lot of research before I chose Lexus of Watertown...I was recommended by a few of my friends and found my salesperson Jimmy Yu and service consultant Chad Tinti extremely helpful a Lexus of Watertown...I was recommended by a few of my friends and found my salesperson Jimmy Yu and service consultant Chad Tinti extremely helpful and incredibly knowledgable. I never felt pressured to buy and they were always available for my many questions. I look forward to bringing my car in for it's next service knowing it will be in very capable hands. I love having such amazing personalized service with Chad, he is the reason I will be getting all of my service needs taken care of at Lexus of Watertown. More

Everytime I have gone to Lexus of Watertown I have been quickly taken care of. Treated like royalty Offered and received loaner cars and work was completed as promised. Chad Tinti has taken excellent c quickly taken care of. Treated like royalty Offered and received loaner cars and work was completed as promised. Chad Tinti has taken excellent care of me in the service dept and has kept me informed on the latest offerings at Lexus. I would definitely recommend Watertown Lexus to my friends. I recently leased the new IS250 the sales staff (Greg and Manny) were very helpful and spent so much time with me explaining all the features. Ps I love my Lexus Beautiful and so comfortable! Denise Acampa More

Harold is very professional, has a profound knowledge in all Lexus cars and a great person to deal with. He made the whole process of buying new car as easy as it can be. It was a great experience to buy o all Lexus cars and a great person to deal with. He made the whole process of buying new car as easy as it can be. It was a great experience to buy our new Lexus 350 from him. I will recommend him to all my friends. More

Very knowledgeable, Very helpful. Patient and thorough. Made experience a pleasure. Explained the car very well and pointed out tips and advice. Answered all questions very thoroughly and with interest. Made experience a pleasure. Explained the car very well and pointed out tips and advice. Answered all questions very thoroughly and with interest. More

Purchased 09 IS250 AWD fully loaded for 28k. Although I didn't get what I wanted for my trade I think it was still a deal. George was very professional and helpful. 5 star customer service this guy. There didn't get what I wanted for my trade I think it was still a deal. George was very professional and helpful. 5 star customer service this guy. There were a few dents on the car when I picked it up so George promised to have them fixed. I didn't have the time so he came to Boston picked up the car while I was at work then dropped it off when it was done. More

Very pleased with our experience with this dealer. Jesse Henrici did a terrific job explaining advantages of our early lease renewal and worked hard to get us a great deal. Very happy to do business with t Henrici did a terrific job explaining advantages of our early lease renewal and worked hard to get us a great deal. Very happy to do business with them again More