Lexus of Watertown

Very professional I sold my lovingly use Lexus GS350 to the dealer for their "new to you" lot. Although I now live out of state, Anthony was extremely helpful in makin I sold my lovingly use Lexus GS350 to the dealer for their "new to you" lot. Although I now live out of state, Anthony was extremely helpful in making the process expedient and friendly despite the added complications of vehicle garaged in MA but my current residence is in the midwest. I have purchased 3 Lexus vehicles from Lexus of Watertown and have always been thrilled by the friendly and professional as well as highly accommodating staff in the sales and service departments. I will buy my next Lexus there when I return to MA. I highly recommend this dealership especially in comparison to the Lexus dealers in Danvers MA and Manchester NH. More

Outstanding and excellent sales person, William Brazil I purchased a Lexus ES350 and was extremely pleased with the overall information and the sales person, William Brazil. Not your typi cal pushy sales I purchased a Lexus ES350 and was extremely pleased with the overall information and the sales person, William Brazil. Not your typi cal pushy sales person but knowledgable, pleasant and informed. Readily accepted the Edmonds certificate for a $2,900 dollar discount and received a fair value for my trade in. It was all very easy. Lexus also has a car wash where you can get your car washed without a charge. More

Wonderful Customer Service Anthony Carlino and George made my car shopping experience a pleasant and enjoyable one. They both made me feel comfortable and treated me like famil Anthony Carlino and George made my car shopping experience a pleasant and enjoyable one. They both made me feel comfortable and treated me like family. The knowledge and expertise made a stressful purchase, not stressful at all. I have had a few questions after purchasing my GS and their sense of urgency and follow up hasn't stopped. I would recommend Anthony and George to friends an family. More

Fast resolution of customer request We purchased a " new to us" lexus. Great low mileage vehicle which we love. We needed a new small trim strip when we purchased the vehicle, which ou We purchased a " new to us" lexus. Great low mileage vehicle which we love. We needed a new small trim strip when we purchased the vehicle, which our salesperson didn't get to us due to a family issue. We called the dealership and spoke with Anthony M. Carlino and within days we had the correct part, correct color send to us. We live out of state, so that's why it was sent to us per our request. I would have no hesitation to purchase again from Watertown Lexus, great vehicle, great price, great service. Thank you Anthony. More

Excellent service It was a pleasure working with William Brazil. He was very helpful, knowledgeable, and accommodating. He is the type of salesman that will continue It was a pleasure working with William Brazil. He was very helpful, knowledgeable, and accommodating. He is the type of salesman that will continue to bring people into your dealership. This is our first relationship with your company and definitely not our last. Bob and Con More

Best Customer Service Me and my father came in looking around for a car, my man William Brazil took care of us. Showed us a couple cars we had in mind, what was in stock an Me and my father came in looking around for a car, my man William Brazil took care of us. Showed us a couple cars we had in mind, what was in stock and what wasn't. Then we end up catching one on our eyes. We took it out for a test drive and everything went smooth. William took his time to talk to us about each and every other option we could've chose. Customer service was one of the best I've seen, easy to communicate, most friendliest, and very pleasant. I would recommend him to anyone i know looking to buy a car. More

Amazing service & experience Anthony Carlino has made my experience of purchasing my very first car extremely pleasant, easy, and stress free. I found him to be very personable a Anthony Carlino has made my experience of purchasing my very first car extremely pleasant, easy, and stress free. I found him to be very personable and honest which helped assure me with my purchase. The overall energy of Lexus of Watertown was positive, warm, and welcoming. Amazing service! More

Best Buying Experience I have been buying cars for over 40 years,but never had an experience like Watertown. Everyone was polite,efficient & knowledgeable. My salesman Wil I have been buying cars for over 40 years,but never had an experience like Watertown. Everyone was polite,efficient & knowledgeable. My salesman William Brazil was informative but never pushy or overbearing. He had answers for my many questions. He is a keeper for sure. I left in a beautiful 2013 Lexus ES & couldn't be happier! Sandy More

Excellent service by William Brazil & Anthony Carlino. Will definitely recommend this dealership to my family and friends and return in the future for another Lexus. by William Brazil & Anthony Carlino. Will definitely recommend this dealership to my family and friends and return in the future for another Lexus. More

Easy process, great experience I purchased a preowned jeep grand cherokee with the help of Anthony Carlino. The process was stress free, easy and not to mention the vehicle was list I purchased a preowned jeep grand cherokee with the help of Anthony Carlino. The process was stress free, easy and not to mention the vehicle was listed at a great price! I would recommend this dealership to friend and family. More