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Lexus of Watertown
Watertown, MA
2,050 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2025 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,050 reviews
June 19, 2026
Excellent knowledge of Lexus and other cars. Not pushy, and very professional. Spent considerable time focused on the features of the car, and made sure that both my wife and I were informed and Not pushy, and very professional. Spent considerable time focused on the features of the car, and made sure that both my wife and I were informed and comfortable. More
by Alex Bohl
Employees Worked With
June 19, 2026
Ussa was super helpful. I met him several months ago while checking out the car but at that time I wasn’t ready. I went back to him. He gave the right advice to book the car I met him several months ago while checking out the car but at that time I wasn’t ready. I went back to him. He gave the right advice to book the car early as it’s in short supply. Was never pushy which made it a very pleasant experience. Helped secure the car and kept me posted on its arrival date. Buying process was very smooth and the orientation he gave on the car was very helpful. More
by Mainer
June 17, 2026
Great deals excellent service he is the best guy . one of the best sales person we have great experience thank you. one of the best sales person we have great experience thank you. More
by Mike Tim
Employees Worked With
June 15, 2026
Ussa was incredible to work with, and we absolutely love our new Lexus. Thank you so much, Ussa! :) our new Lexus. Thank you so much, Ussa! :) More
by Hannahsg0322
Employees Worked With
June 15, 2026
Great deals excellent service he is the best guy . one of the best sales person we have great experience thank you one of the best sales person we have great experience thank you More
by Sashinadhikari2019
Employees Worked With
June 12, 2026
My purchase experience with Kevin Silva and Jimmy Wu at Lexus of Watertown was outstanding. Their professionalism, knowledge, and genuine care made the entire process smooth and enjoyable. I cannot say eno Lexus of Watertown was outstanding. Their professionalism, knowledge, and genuine care made the entire process smooth and enjoyable. I cannot say enough about how positive the experience was. I would highly recommend them. More
by sicarlo63
June 10, 2026
Ussa was great to work with and made the entire process easy. Highly recommend using Ussa and the team at Watertown Lexus for your next car purchase. This was my 3rd car purchase from here and I’ll definit easy. Highly recommend using Ussa and the team at Watertown Lexus for your next car purchase. This was my 3rd car purchase from here and I’ll definitely be back. More
by Jamesredmondcpa
Employees Worked With
June 10, 2026
Excellent customer service. Ussa was very accommodating. It was a pleasure working with him. We appreciate the ease of this entire process. We highly recommend this dealership. Ussa was very accommodating. It was a pleasure working with him. We appreciate the ease of this entire process. We highly recommend this dealership. More
by TJM
June 05, 2026
Lots of knowledge about the car. Very impressed with the customer service and on time delivery. Looking forward to future purchases. Will recommend this branch to friends and family. Very impressed with the customer service and on time delivery. Looking forward to future purchases. Will recommend this branch to friends and family. More
by Bir Shah
Employees Worked With
June 02, 2026
This is the most incredible dealership we have ever been to. The facilities and services are out of this world. The staff are professional, attentive and communicative. Ussa in sales was fantastic. We loved to. The facilities and services are out of this world. The staff are professional, attentive and communicative. Ussa in sales was fantastic. We loved working with him. He was kind and extremely helpful. He made the transaction seamless. We are actually excited for our first service appointments in 6 months because the place and people are so incredible. We have never experienced anything like this at a car dealership. A luxury, 5-star experience. More
by Jacqui
