Back

Lexus of Warwick

Warwick, RI

4.6
330 Reviews

1095 Centerville Road

Warwick, RI

02886

Directions

By Type

Showing 330 reviews

August 19, 2021

Very efficient. In and out, as promised. Every staff member offers help even if they are not directly working with you. Leave as a satisfied customer. More

by Janet F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peppino Palladino
Aug 19, 2021 -

Lexus of Warwick responded

Hi Janet, We appreciate your positive review. Your satisfaction means everything to us, so we are delighted to know that you left feeling satisfied with your experience. At Lexus of Warwick we thank you for your business and we look forward to seeing you again.

August 19, 2021

Excellent effortless experience. Work was accomplished as expected. Service manager is top notch! More

by ttrimble7
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peppino Palladino
Aug 19, 2021 -

Lexus of Warwick responded

The team at Lexus of Warwick thanks you for the 5-stars and feedback. We look forward to future visits.

August 15, 2021

Mark was .great ***** fast service..helped me so much when my car wouldn't start..He went way over and beyond to make my tough day easier! More

by Spanky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The man who first greeted me forget his name was very nice and helped me right away!, Marc Belleville
Aug 16, 2021 -

Lexus of Warwick responded

Hi there, Thank you for your positive review. We are thrilled you had a professional, helpful and timely experience with our Service Department. We are looking forward to your next visit for any of your future automotive needs. Thank you for choosing Lexus of Warwick.

August 13, 2021

This dealership has provided consistent excellent service over the 8 years we have owned our car. They have been professional, fair with costs and outstanding with courteous and gracious employees!I More

by Dkenney38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peppino Palladino
Aug 13, 2021 -

Lexus of Warwick responded

Lexus of Warwick thanks you for the positive star rating. The team is glad your experience was professional and outstanding. We look forward to future visits. Safe travels.

August 10, 2021

I was able to get immediate help and they took great care of my car! I was given full information and pricing as well as recommendations on what was needed most and what I could put off for a while. I Ryan More

by Jldantuono
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Gardiner
Aug 10, 2021 -

Lexus of Warwick responded

Hi there, Thank you for sharing the details of your recent visit. It pleases us to know that our team were able to work with you immediately whilst keeping you informed and updated. Thank you for choosing Lexus of Warwick and we look forward to working with you in the future.

August 05, 2021

Very professional and friendly staff. Excellent quality work and quick turnaround on repairs. They don’t miss a thing. More

by mj_bradlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Gardiner
Aug 06, 2021 -

Lexus of Warwick responded

Thank you! We take our reviews seriously and are delighted to learn about your experience. We appreciate your feedback! We want all our customers to feel this way when leaving Lexus of Warwick! Safe travels.

August 04, 2021

Excellent service department. I wouldn’t trust my car with anyone else other than my representative , Peppino! More

by Charles S.
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peppino Palladino
Aug 05, 2021 -

Lexus of Warwick responded

Hi, Charles! Thank you for the 5-stars and for the feedback. The team at Lexus of Warwick is glad your experience was excellent. We look forward to future visits.

July 30, 2021

The woman in the financing department behaved so poorly and insulted me regarding my income. My income was accidentally listed as weekly instead of monthly on the online application. She just couldn't beli More

by Lisa
Recommend Dealer
Yes
Employees Worked With
I will not mention anyone's name. , Karine Corriea
Jul 31, 2021 -

Lexus of Warwick responded

Lisa, Thank you for bringing this to my attention. I would like the chance to speak with you to learn more about your interactions with our team here at Lexus of Warwick. Can you please email me at Saylward@PenskeAutomotive.com with your preferred contact information? Best regards, Stephen Aylward Lexus of Warwick General Manager

July 19, 2021

Service was excellent. Asked Jason questions which he Service was excellent. Asked Jason questions which he answered Went over all the questions I had about the features in the car. I asked how long More

by Cindylavender
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Costa
Jul 19, 2021 -

Lexus of Warwick responded

Hi Cindy, Thank you for your positive review. We are thrilled you had a professional, helpful and timely service with our team. We are looking forward to your next visit with us here at Lexus of Warwick for any of your future automotive needs.

July 12, 2021

Mr pepino was great ! really helpful we purchased four new tires I noticed that I only have three valve caps I’m a little disappointed that the tech didn’t put the fourth cap on . Please correct our addre More

by Joemedeir93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peppino Palladino
Jul 15, 2021 -

Lexus of Warwick responded

Hello, Thank you for the kind words for our team. Given the opportunity, I would like to speak with you regarding your valve cap and the inquiry regarding your information. Please email me at Saylward@PenskeAutomotive.com. Thank you, Stephen Aylward Lexus of Warwick General Manager

...
7
...