Lexus of Warwick

Dealing with Michael Silva was great. He spent a great deal of time going over the car we were considering. When showing you details about the car, he speaks to you using your name. It makes for a friendl deal of time going over the car we were considering. When showing you details about the car, he speaks to you using your name. It makes for a friendly discussion about the car. Michael is what I wish all car salesman were like. He's friendly, honest and not pushy. I don't know why car salesman think being pushy works. It just sends me to another dealership. When given a price on the car, I hate being told this price is for today only. Seriously, if I call you tomorrow and say I would like to buy the car at the price we discussed you' re going to say no. It was refreshing not to be treated like we were stupid. Michael Silva was a pleasant find. There should be more salespeople like him. I hope he is still there when I come back for the Lexus convertible. More

Being in sales myself, I feel very comfortable stating that working with Mike Silva was a pleasurable experience. He was friendly, forthright and closed the deal but never came across as pushy. The most that working with Mike Silva was a pleasurable experience. He was friendly, forthright and closed the deal but never came across as pushy. The most important part was all of the time that he took after to go over the car and the specs. The sale had already been completed, but he spent 45 minutes, in very hot weather going over every detail of the car. I would highly recommend Inskip, specifically Mike Silva, he is truly an asset to the dealership. More

I must say I was pleasantly surprised when I came to this dealership. I recently went to Herb Chambers to look at an IS250 and I felt as though they thoought I was not good enough to own a Lexus and after th dealership. I recently went to Herb Chambers to look at an IS250 and I felt as though they thoought I was not good enough to own a Lexus and after that I almost did not purchase one because I was so aggreviated. But I decided to go to Inskip and what a difference in people and attitude. I am very happy I came here I bought the car I wanted and actually receive a good price for my trade in which was a joke at Herb Chamber! Thanks very much to Dave and the team at Lexus More

Brought my friend, who works 7 days a week and had precious little time to spare, to BUY a GX 460 today 8/30/10, at abt 10 am. We went for a test with Mr. West, who was quite agreeable. We got back to precious little time to spare, to BUY a GX 460 today 8/30/10, at abt 10 am. We went for a test with Mr. West, who was quite agreeable. We got back to dealership to talk price, and was subsequently introduced to the Sales Manager who was very rude, demeaning and condescending. She basically refer to us, her customer and potential customers, as "fully stupid" for offering a "ridiculous" price. We abruptly left Inskip...for good! We then went to Herb Chambers Sharon at 12 pm and made the same "ridiculous" offer, but was met with generous understanding from Mr. Gerry Baker. We eventually came to an agreement, not far off from the "ridiculous" offer mentioned. My friend drove home with her NEW 2010 GX 460 at around 6 pm today 8/30/10. SORRY MR. West. Your SALES MNGR cost you a sale today, and I hope many more sales in the future. More

Brought my friend, who works 7 days a week and had precious little time to spare, to BUY a GX 460 today 8/30/10, at abt 10 am. We went for a test with Mr. West, who was quite agreeable. We got back to precious little time to spare, to BUY a GX 460 today 8/30/10, at abt 10 am. We went for a test with Mr. West, who was quite agreeable. We got back to dealership to talk price, and was subsequently introduced to the Sales Manager who was very rude, demeaning and condescending. She basically refer to us, her customer and potential customers, as "fully stupid" for offering a "ridiculous" price. We abruptly left Inskip...for good! We then went to Herb Chambers Sharon at 12 pm and made the same "ridiculous" offer, but was met with generous understanding from Mr. Gerry Baker. We eventually came to an agreement, not far off from the "ridiculous" offer mentioned. My friend drove home with her NEW 2010 GX 460 at around 6 pm today 8/30/10. SORRY MR. West. Your SALES MNGR cost you a sale today, and I hope many more sales in the future. More

My partner, wife and I have purchased 10 - 12 Lexus automobiles from Inskip over the last 15 years and in almost all instances have worked with Richard Johnson. I must say Richard is the most professio automobiles from Inskip over the last 15 years and in almost all instances have worked with Richard Johnson. I must say Richard is the most professional, hard working and helpful sales person I have ever met in the automobile industry. His assistance over the years not only with the purchase of the automobile but with any issue that may have occured after the sale, has been invaluable. Most recently, after leasing a 2010 ES 350 we received a notice from from Toyota Financial indicating that there was a balance due on the leased vehicle we had just turned in. Our understanding was that the balance was negated by the new lease. I called Richard, explained the problem and in one day the problem was resolved. It is this level of service that keeps us coming back to Inskip, and in particular, Richard Johnson, year after year for our automobile needs. More

My visit to Inskip Lexus was wonderful. I could not have asked for better service. Mr. West was by far the best car salesperson I have ever dealt with. He never pressured me about the purchase. I found h asked for better service. Mr. West was by far the best car salesperson I have ever dealt with. He never pressured me about the purchase. I found him to very helpful in enery way. Mr West made the purchase of my new Lexus GX460 a pleasure. I would not hesitate to send any friend of mine who was interested in buying a Lexus to see Mr. West, and that is saying something about me. As a rule, looking for a car has never been enjoyable at all. Paula Cerra A VERY HAPPY LEXUS OWNER More

I have had the opportunity to buy several Lexus Automobiles over the past 20 years. Richard Johnson and Inskip Lexus are, by far, the best and most honest car dealership I have ever had the pleasur Automobiles over the past 20 years. Richard Johnson and Inskip Lexus are, by far, the best and most honest car dealership I have ever had the pleasure of dealing with. The people I come in contact with are courteous and professional. They do everything they can to satisfy the customer and answer questions in a clear and concise manner. Inskip Lexus, and its staff, are truly "in pursuit of perfection". Thank You for making the car buying process a pleasure. More

I typically email my requirements to Inskip Lexus and they have always found the best deal for me. I have bought 4 vehicles from them over the past 12 years and the experience has been excellent. I can they have always found the best deal for me. I have bought 4 vehicles from them over the past 12 years and the experience has been excellent. I can't say enought about Christina Bourassa. She is incredibly knowledgeable and has worked extremely hard to find me and my family the right vehicles. More

I have been dealing with Inskip Lexus and Peppino Palladino for service since 2005 when I purchased my first Lexus. I am currently on my third Lexus purchased at Inskip. My experience with the serv Palladino for service since 2005 when I purchased my first Lexus. I am currently on my third Lexus purchased at Inskip. My experience with the service at Inskip has always been excellent. Peppino Palladino always goes above and beyond what I whould experience at other dealerships. My Lexus is always ready when promised and I always receive a phone call that my vehicle is ready to be picked up. I would always recommend Inskip Lexus for service because of Peppino Palladino. More