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Lexus of Warwick

Warwick, RI

4.6
330 Reviews

1095 Centerville Road

Warwick, RI

02886

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Showing 330 reviews

April 30, 2021

Excellent, professional service. Answered all of our questions and concerns patiently. Very pleased with our new vehicle. I skip will be our choice for future service. More

by Beverett1231
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karine Corriea, Jim Hughes, Ryan Gardiner
May 01, 2021 -

Lexus of Warwick responded

We are so pleased to see that you enjoyed your visit to Lexus of Warwick! It means the world to see we have earned your trust! Please don't hesitate to reach out if there's anything additional we can do for you.

April 28, 2021

Peppino has been taking excellent care of my wife and I for many years. We buy our cars there (3 so far) because we know Peppino will take very good care of us and our cars. More

by clalintin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peppino Palladino
Apr 28, 2021 -

Lexus of Warwick responded

Hi there, Thank for your five star review. We are thrilled that you continually have great experiences with Peppino and he provides such great service for you and your wife. We appreciate your repeat visits to us here at Lexus of Warwick and look forward to seeing you again for any future automotive needs.

April 27, 2021

Free 5,000 mile service. Dropped the car off on a Sunday night and it was done by 9 in the morning on Mondqy. No issues. More

by KKelley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John May
Apr 28, 2021 -

Lexus of Warwick responded

Hi there, At Lexus of Warwick we would like to thank you for five star review. We strive to deal with all customers in a timely manner and so we are delighted to hear about your recent experience. Thank you for choosing Lexus of Warwick and we hope to see you again for your future automotive needs.

April 26, 2021

They made sure I was updating on ever they were doing. They picked up my car at work and made sure I had a loaner car in car I had to leave work. More

by Julie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Belleville
Apr 27, 2021 -

Lexus of Warwick responded

Hi Julie, Thank you so much for sharing your positive experience with us at Lexus of Warwick. We always strive to communicate well with our customers and are glad that we were able to provide convenient and communicative service for you. We look forward to assisting you for any future automotive needs.

April 26, 2021

I had an overall great experience purchasing my vehicle at this dealership. Everyone was very friendly and accommodating! I would highly recommend working with Jim Hughes in sales. More

by CMorrow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Webb, Karine Corriea, Jim Hughes, Ben Stenovitch, Peppino Palladino
Apr 27, 2021 -

Lexus of Warwick responded

Hi there, Thank you so much for your five star review. We are pleased you had a friendly and accommodating experience here at Lexus of Warwick and Jim provided you with excellent customer service. Thank you for your recommendation and we hope you enjoy your new purchase!

April 25, 2021

This dealership didn’t outstanding job for my service that I requested on Saturday, April 23 Peppino is an asset to your company He always takes care of his customers in great detail. Follow up skills a More

by emr7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Aylward , Karine Corriea, Hal Pelit, Alisha Cady, Peppino Palladino
Apr 26, 2021 -

Lexus of Warwick responded

Thank you so much for your thoughtful review of Lexus of Warwick! We appreciate your time and the extra effort it takes to provide your feedback. Peppino is an awesome member of our team and it is great to learn how he goes above and beyond for his customers. We look forward to taking care of your future automotive needs!

April 21, 2021

Everything was great.Peppino is very attentive and has excellent customer service skills. My maintenance was done done in a timely manner and everything went well More

by patriciapacheco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peppino Palladino
Apr 21, 2021 -

Lexus of Warwick responded

Hi Patricia, Thank you so much for your 5 star review! We always strive for excellence at Lexus of Warwick. We are so pleased to hear that your maintenance was completed quickly and Peppino was helpful. We hope to see you again!

April 19, 2021

Ryan Gardiner provided exceptional service great personality, kind and very professional. I hope the Lexus team is aware that they have a great employee and he should be given a raise! More

by cfusco12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Gardiner
Apr 20, 2021 -

Lexus of Warwick responded

Thank you for taking the time to share your exceptional experience with Ryan in our Department! We're greatly appreciate your positive feedback, and we look forward to working with you for years to come at Lexus of Warwick.

April 17, 2021

Great attention from the dealership when servicing my lexus. Mark was polite and very informative when he needed to explain what my car needed. Will be coming back! More

by Moises V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Decker
Apr 19, 2021 -

Lexus of Warwick responded

Moises, thank you for taking the time to share your great experience with Mark in our Service Department! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road at Lexus of Warwick!

April 15, 2021

Mark kept me informed of the work being done and got the work done so that I could make my boat reservation back to Martha’s Vineyard. I drove to Rhode Island to try your dealership and dropped the MA Lexu More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Decker
Apr 16, 2021 -

Lexus of Warwick responded

We're so glad to hear you received excellent service! Thank you so much for taking the time to leave a review. We'll be sure to pass the kind words on to Mark, and look forward to working with you again!

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