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Lexus of Warwick

Warwick, RI

4.6
330 Reviews

1095 Centerville Road

Warwick, RI

02886

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Showing 330 reviews

May 19, 2021

It was a great experience and they made it effortless. I love my new car and was very pleased with all the service beginning to end More

by Kelly.d.cardenas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Ferreira, Hal Pelit, Alisha Cady, Ben Stenovitch
May 20, 2021 -

Lexus of Warwick responded

Kelly, thank you for the excellent star rating and for sharing your experience. We are glad your time at Lexus of Warwick was effortless and pleasant. Congratulations on your new car! We look forward to your next visit. Safe travels.

May 18, 2021

Peppino is always ready to help with an urgent problem. I found my oil was low a couple of days before I had to take a long drive. Peppino worked me into the schedule for an oil and filter change the next d More

by Jazzm26-133
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peppino Palladino
May 18, 2021 -

Lexus of Warwick responded

Thank you for the kind review! It's great to know that you received prompt service from our Service Department. Please let us know if we can be of any further assistance here at Lexus of Warwick.

May 18, 2021

I have bought five vehicles from this dealership. Would not go anywhere else. Buying experience was practically painless. Service department professional and spot on. I would definitely use their ser More

by ellenb8120
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Aylward , Seth Swagger, Marc Belleville
May 19, 2021 -

Lexus of Warwick responded

Thank you for choosing Lexus of Warwick. We are happy to know that you enjoyed your sales and service experiences with us. Our team is always here for you when you need them.

May 18, 2021

Friendly, Professional and Knowledgeable. My questions are always answered by Marc B. in a very pleasant manner. The lounge is relaxing and comfortable with amenities. I enjoy browsing and looking at the More

by Joanyj
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Belleville
May 18, 2021 -

Lexus of Warwick responded

Thank you for the great review! We love to see that Marc was able to answer all your questions satisfactorily and that you enjoyed your visit to Lexus of Warwick overall. You are welcome to visit at any time.

May 16, 2021

Great service with this dealership. Always friendly atmosphere and good explanation of service type being performed. Easy to schedule an appointment plus accommodations made with respect to changes!!!! More

by Forestbolton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peppino Palladino, Ryan Gardiner
May 17, 2021 -

Lexus of Warwick responded

Lexus of Warwick is always here to help, Forest! We are glad to learn you are satisfied with the level of service provided by our Service Department. We hope you continue to choose Lexus of Warwick for all your future service needs.

May 15, 2021

Peppino and the entire service dept. are always great . If you make an appointment or just stop in you are welcomed and treated the same. More

by Lindag911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peppino Palladino
May 16, 2021 -

Lexus of Warwick responded

Thank you for your nice feedback for our Service Department at Lexus of Warwick. We are here to help you out and we look forward to the next time we can assist in the future.

May 14, 2021

The one star is for service after purchasing a vehicle and within 30 day warranty. The actual sales person Matthew was great and the manager at first was accommodating in order to help with the sales pro More

by Rui
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matthew and a sales manager
May 15, 2021 -

Lexus of Warwick responded

Hello, We take our customer feedback very seriously and would like the opportunity to learn more about the vehicle purchased and your feedback about the services provided. Can you please send your preferred contact method to me at Saylward@PenskeAutomotive.com? I look forward to hearing from you. Stephen Aylward Lexus of Warwick General Manager

May 13, 2021

Always pleasant people and they get you in and out! When I had made the appointment I had no other appointments I unexpectedly had to pick up my daughter at 11:30 and told Ryan that I needed to be in and ou More

by Mlav8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Gardiner
May 13, 2021 -

Lexus of Warwick responded

Thank you for sharing your kind words with us. We are happy to learn that Ryan made sure your vehicle was ready in time for you to pick up your daughter. Your feedback is truly appreciated; Lexus of Warwick hopes to work with you again in the future.

May 13, 2021

Excellent service and very friendly and professional. I’m very happy for the job was done. Very satisfied with it. Pepino Palladio has done the best job all the time. More

by Wayne Keang
Recommend Dealer
Yes
Employees Worked With
Peppino Palladino
May 13, 2021 -

Lexus of Warwick responded

Thank you for the outstanding review, Wayne! We are happy to learn that Pepino and the Lexus of Warwick team have made you so satisfied and we will be sure to share your kind words with them. You're welcome back at any time.

May 12, 2021

We are very happy with Lexus of Warwick! The customer service is top notch! My service advisor, Marc Belleville kept me informed and updated about the service being preformed. The waiting room is very co More

by Mamalang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Belleville
May 12, 2021 -

Lexus of Warwick responded

Hi Mamalang, thanks for the kind words for Marc and our team at Lexus of Warwick! We're thrilled to hear you were happy with your experience with us. We appreciate your business and hope to see you again in the future.

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