Lexus of Valencia

HAPPPPPY CUSTOMER - AMAZING EXPERIENCEFirst off, WOW, HAPPPPPY CUSTOMER - AMAZING EXPERIENCE First off, WOW, all I can say is Mark Malasig is by far the best person I have ever worked with when buying HAPPPPPY CUSTOMER - AMAZING EXPERIENCE First off, WOW, all I can say is Mark Malasig is by far the best person I have ever worked with when buying a new car. He was beyond respectful, knowledgeable, and helpful throughout the entire process. His assiduous work effort stuck out among anyone else I have spoken with when finding the car and dealership I wanted to work with. I must have spoken to 30 people elsewhere, and he was the only person to find what worked for me and my needs. Finding the right car and dealership is not easy these days. There are so many websites, and different ways to find or purchase your car out there these days. It can literally be draining to narrow down what will work best for you. People like Mark help you forget all the other options and stick with him to get VIP White Glove service. Without a doubt, Mark Malasig went to bat for me in finding the right car and budget to fit my lifestyle during my search. This meant everything to me and making decision to choose him and his dealership over others I came across. The fact that he came in the following day to close the deal with my card on his day off was amazing and so kind of him to give me the best possible experience. If you're shopping for a Lexus or car Mark's dealership is offering, he is the man to work with to find the best package that will work for your needs. Call, email, or text him to find what you need.  A++++ Rating and Service - THANK YOU MARK!!! More

Service Department Although I had to wait for my service advisor who was with a customer - it would have been nice if one of the the other advisors with no customers off Although I had to wait for my service advisor who was with a customer - it would have been nice if one of the the other advisors with no customers offer assistance & show me to the waiting room for coffee etc. More

Excellent and courteous service. Service counselor David Parada provided my Lexus with excellent service and treated me with courtesy and respect. Coming to Lexus of Valencia for peri Service counselor David Parada provided my Lexus with excellent service and treated me with courtesy and respect. Coming to Lexus of Valencia for periodic maintenance of my vehicle has so far been a pleasant experience. It is a great joy to pick up my Lexus freshly washed and shiny after the maintenance service. Thank you, Lexus of Valencia. More

Lexus service Always very friendly and professional! They are wonderful here! That's why I keep bringing my Lexus here for service. They take care of their clien Always very friendly and professional! They are wonderful here! That's why I keep bringing my Lexus here for service. They take care of their clients. Thank you! More

Jennifer Martinez Jennifer greeted me warmly and professionally when I brought my car in for service. She let me know what needed to be done and how long they needed to Jennifer greeted me warmly and professionally when I brought my car in for service. She let me know what needed to be done and how long they needed to have my car. She was spot on. Jennifer blends her excellent training and pleasant personality in making my experience at Keyes Lexus a happy one. Thank you, Jennifer. More

Jennifer Martinez She was so helpful to me! My first visit for complimentary service & didnt know what to expect. Vanessa (service manager) greeted me 1st then introdu She was so helpful to me! My first visit for complimentary service & didnt know what to expect. Vanessa (service manager) greeted me 1st then introduced ne to Jennifer. Not knowing the services at Lexus, I was relieved by Jennifer's warm & welcoming personality. She knows her stuff & walked me through everything. I will be doing ALL my service on my NX300 at this great facility. (My buying experience was fantastic here also!) ? More

BryanStover perfect servic for my NX300 of Lexus at valencia I was scheduled service for 10,000 miles of my car. I ask to 10k oil change to I will pay. Mr. Stover say to me "It's OK to 10k oil is free of first n I was scheduled service for 10,000 miles of my car. I ask to 10k oil change to I will pay. Mr. Stover say to me "It's OK to 10k oil is free of first new car 10,0000 miles scheduled service. I did not know the free. Also very easy to text to appointment service. Mr. Stover thank you very much. More

Jennifer Martinez was the best service advisor. Jennifer is very friendly and professional! I went in For an oil change in a time crunch she got it done without any problems. great communication! Jennifer is very friendly and professional! I went in For an oil change in a time crunch she got it done without any problems. great communication! More

David Parada is the best!! David is always very nice, courteous and very accommodating. He keeps you well informed of your car repairs and the cars are always done on time. Than David is always very nice, courteous and very accommodating. He keeps you well informed of your car repairs and the cars are always done on time. Thank you David for your great service!! More

Service on my ES300H I’ve had Bryan Stover as my service advisor for many years. He treats you like a person and not like a number. Every person there is friendly and cou I’ve had Bryan Stover as my service advisor for many years. He treats you like a person and not like a number. Every person there is friendly and courteous. I used to take my cars elsewhere but knowing my car will end up fixed and clean for a decent price.Thank you Keys Lexus!, More