Lexus of Valencia

5 out of 5 stars - Thank you very much Lexus in Valencia location. Al Gafar! is the best ! HONESTY..INTEGRITY..RESPECT..EXCEPTIONAL CUSTOMER SERVICE....are the words that come to mind and best describe location. Al Gafar! is the best ! HONESTY..INTEGRITY..RESPECT..EXCEPTIONAL CUSTOMER SERVICE....are the words that come to mind and best describe our recent experience with your establishment. Thank you for the exceptional customer service provided on July 03 We would like to express our gratitude for going the extra mile and ensuring that everthing was right with our new Lexus UX 200 We will definetely be back for our next purchase! Thank you! - Errol & Sheila More

Danny was wonderful to work with and the negotiations were fair and respectful. Just two sticky points. The dealership added a theft system which I felt was a little over priced and not something I re were fair and respectful. Just two sticky points. The dealership added a theft system which I felt was a little over priced and not something I really wanted. Additionally I was lead to believe that there might be a break on my auto insurance. My State Farm agent said that there is no discount for that system. The other thing was that my car was delayed because the delivery department personnel showed up late. It would have been nice to get a phone call telling me of the delay. Also, the finance department was understaffed that day, which resulted in a two and a half hour delay. Again if the dealer would have communicated that to me, instead of telling me "your next and it would be anytime soon". I would have left and grabbed a bit to eat. For those reasons I can't give a 5 star rating. More

Al at Lexus Valencia went above and beyond to get me the exact car I wanted even though they didn’t have it in stock. The process was easy, their finance department was incredibly fair, and I’m overall incr exact car I wanted even though they didn’t have it in stock. The process was easy, their finance department was incredibly fair, and I’m overall incredibly happy with my experience. More

Great experience! Asked for a specific model, negotiated a price over the phone. Everything was exactly the way I negotiated over the phone, nothing missing, everything matching to the penny. Was a great a price over the phone. Everything was exactly the way I negotiated over the phone, nothing missing, everything matching to the penny. Was a great time saver for and smooth experience. Thank you Petar M and Lexus of Valencia. More

This one is the first luxury vehicle in our family. We were debating between Lexus and Mercedes. Al with his great stewardship made us his customer and friend. We are fortunate that he greeted us first wh were debating between Lexus and Mercedes. Al with his great stewardship made us his customer and friend. We are fortunate that he greeted us first when we went to the dealership. More

I’m very satisfied customer, Doug Harland was very friendly, helpful, Knowledgeable. I will definitely recommend Lexus of Valencia to friends and family, Excellent customer service. friendly, helpful, Knowledgeable. I will definitely recommend Lexus of Valencia to friends and family, Excellent customer service. More

Had an amazing experience at lexus! Mark and Peter were great! Went in to buy a lexus ux200 and peter and mark made it so easy. Mark even bought me food while waiting for the final paperwork! Highly recomm great! Went in to buy a lexus ux200 and peter and mark made it so easy. Mark even bought me food while waiting for the final paperwork! Highly recommended! More

I want to thank everyone at the Lexus of Valencia team for helping me find and purchase my brand new ES300H. It is absolutely a beautiful car and I love it. Thank you to Eric Hur and Mark Malasig for work for helping me find and purchase my brand new ES300H. It is absolutely a beautiful car and I love it. Thank you to Eric Hur and Mark Malasig for working and negotiating with me and my mom during the process. It was a pleasure, and thank you to Sean Fuchs with the easy and seamless task of filling all the paperwork out. More

I had been struggling to find a company to finance me and once I called Eric and Mark they quickly helped me. They definitely went above and beyond for me and I’ll be forever grateful! once I called Eric and Mark they quickly helped me. They definitely went above and beyond for me and I’ll be forever grateful! More

Unacceptable and dishonest finance and sales team. Leased a Lexus NC300h and a warranty was thrown in without disclosure. Finance rude and not willing to resolve. Sales has been unresponsive.I did not see Se a Lexus NC300h and a warranty was thrown in without disclosure. Finance rude and not willing to resolve. Sales has been unresponsive.I did not see Sean Funches in Finance, but he is the primary dishonest contact More