Lexus of Tucson - On Speedway

Purchase of 2020 ES350 Lexus Our experience was amazing. Mark Weiss was knowledgeable, experienced, professional and most accomodating in providing our wishes. He was timely, a Our experience was amazing. Mark Weiss was knowledgeable, experienced, professional and most accomodating in providing our wishes. He was timely, advised me of the cost, different models,and never once pressured us. He was clear about the financials and the day we picked up our car was private, smooth, comfortable and certainly with no problems. Our car was ready, help for the computer, settings and a beautiful bouquet of roses! A total fabulous experience. We also had assistance from Fernando a most gracious and polite young man. Thank you all for such a personal experience. More

Put simply, the best car purchase experience from a dealership in my life. NO high pressure at all. The deal that they offered was fair, without any haggling whatever. Thank you, Todd Hollander! dealership in my life. NO high pressure at all. The deal that they offered was fair, without any haggling whatever. Thank you, Todd Hollander! More

Overall great experience As a whole, the purchasing experience was great. Mark Weiss was very knowledgeable, personable and willing to work with me to get me a great deal on m As a whole, the purchasing experience was great. Mark Weiss was very knowledgeable, personable and willing to work with me to get me a great deal on my RX 350L, and also filling in for the vehicle delivery with great attention to detail. Additionally, David Quick made the paperwork process very seamless and efficient, while also being very thorough in ensuring my understanding of all options offered. I would like to also add a special mention for Niko Cota, who first helped me on a service issue on my older Lexus vehicle and, through his prompt, knowledgeable and courteous demeanor initially drew me in to the idea of future purchases from this agency. More

Always pleased with Lexus car and Service This is the third car we have purchased at Lexus on Speedway. Cars are excellent and the service is good. Todd Hollander was pleasant and knowledgea This is the third car we have purchased at Lexus on Speedway. Cars are excellent and the service is good. Todd Hollander was pleasant and knowledgeable. Service staff likewise More

Painless and fair experience, from beginning to end! We purchased a pre- owned Toyota on 11/14/2019 and the experience was wonderful. We were given a very fair trade in allowance for our Volvo, and the We purchased a pre- owned Toyota on 11/14/2019 and the experience was wonderful. We were given a very fair trade in allowance for our Volvo, and the “ no- haggle” pricing on cars for sale is much less stressful. And, most importantly, the customer service is superb! No dealer add-ons or surprises at the end! Our sales consultant, W.C. Morrison was amazing- no pressure at all. This is our fifth car purchase from the Royal Automotive Group and it won’t be the last. More

Quickly replaced my dying battery in IS350 Over the weekend I noticed that my Lexus was having a difficult time starting and I could tell that the battery was going bad. Without an appointment, Over the weekend I noticed that my Lexus was having a difficult time starting and I could tell that the battery was going bad. Without an appointment, I showed up at the dealership on Monday at 7:00 AM when they open. My Service Adviser, Shawn McKenzie, took a look at the schedule and determined that they would be able to get me in right then and there for a new battery. I am so grateful for the assistance & service that Shawn and his team provided - I was able to make it to work that morning just a few minutes after I was scheduled to be there. Shawn has always provided exceptional service and professionalism. Thank you Shawn & the service team at Lexus of Tucson on Speedway! More

Great experience overall My experience exceeded my expectations. I was overwhelmed by the way I was treated by Mark Weiss and the sales staff. I feel I was given a more than f My experience exceeded my expectations. I was overwhelmed by the way I was treated by Mark Weiss and the sales staff. I feel I was given a more than fair deal on the new car as well as my trade with almost no negotiations which was nice. Only thing negative is vehicle I bought was in another city and had to be picked up and transported to the selling dealership and there was issues doing that. Dealership should look for a transportation company that will cater more to the dealership needs and expectations. More

Will to work with you In many ways they are like any other dealer, but they are good at it. They obviously are different because I chose them over the others They were up In many ways they are like any other dealer, but they are good at it. They obviously are different because I chose them over the others They were upfront with their initial offer below MSRP. They were open to work with my to a mutually agreeable fair price. I base my fairness on KBB data. They worked within these guidelines and we easily came to an agreement. If I buy another LExus I will definitely head here first. More

Back in the Lexus fold Just returned to the Lexus family with the leasing of a 2019 RX 350. We've owned or leased at least 6 of these models down through the years. The st Just returned to the Lexus family with the leasing of a 2019 RX 350. We've owned or leased at least 6 of these models down through the years. The staff are always first rate, knowledgeable and friendly. The RX 350 is the perfect car for us, meets our needs in all areas. Thank you Lexus of Tucson, Speedway. You never fail to serve us. More

Return customers We bought our first Lexus, an RX330, through W.C. Morrison at Lexus of Tucson. We received first class service and enjoyed the experience so much tha We bought our first Lexus, an RX330, through W.C. Morrison at Lexus of Tucson. We received first class service and enjoyed the experience so much that when the wife allowed that she’d like a new RX350, we decided to buy here again – and we now live 390 miles away in New Mexico. We highly recommend Lexus of Tucson as the place to buy your Lexus. Oh, the RX330 is now mine. More