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Lexus of Towson

Towson, MD

Overview
Employees
Reviews
Vehicles
4.8
328 Reviews
Whether you are looking for a new or pre-owned Lexus car, truck, or SUV you will find it here. We have helped many customers in or near Towson, Baltimore, White Marsh, Hunt Valley and Bel Air find the Lexus of their dreams!
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1040 York Rd

Towson, MD

21204

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Showing 328 reviews

February 08, 2024

My experience was awesome I got all my questions answered. The bathroom, service and parts department clean. More

by Tbracken41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel scott
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Feb 08, 2024 -

Lexus of Towson responded

We're glad to know you had an awesome experience at Lexus of Towson and found our facilities clean. Thanks for the positive feedback!

February 06, 2024

I was very pleased with the service there and the woman that was my service person was very nice and helpful as well. I would recommend any one with a Lexus I would recommend them to you. Thank you for you More

by dashia9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Gue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tam Emerick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2024 -

Lexus of Towson responded

We're so glad to know you had a positive experience with our service team at Lexus of Towson. Your recommendation means the world to us! We look forward to assisting you again in the future.

February 01, 2024

Mr kyle Harris is a great asset to your company. Great attitude, very professional and alway keeps the customer informed. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Harris
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Feb 01, 2024 -

Lexus of Towson responded

Michael, we're delighted to know that Kyle provided you with such a positive experience at Lexus of Towson. Thanks for taking the time to share your feedback!

January 24, 2024

My Service Consultant, Andrew Woo is the best! He is knowledgeable, professional, and makes me feel comfortable that my vehicle is being well taken care of. More

by kawarfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Woo
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Jan 24, 2024 -

Lexus of Towson responded

We're delighted to know that Andrew ensured your visit went smoothly! Thanks for trusting the Lexus of Towson Team with your vehicle - it means a lot. Until next time, drive safely!

December 27, 2023

I had a great experience shopping for my new Lexus RX350 at Lexus of Towson.. The sales department and service was great. More

by salcefalu
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew and lori
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Dec 27, 2023 -

Lexus of Towson responded

We're delighted to know you had a great experience shopping for your new Lexus RX350 with us at Lexus of Towson. Thanks for the positive feedback on our sales and service departments! Enjoy your new ride!

December 26, 2023

My Service Consultant, Kyle Harris, was very pleasant in his dealing with me. My car was finished when promised and all work done was clearly explained. Kyle also made sure that I received the service disco More

by jshevock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The employee in the Finance Office who processed my bill payment.
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Dec 26, 2023 -

Lexus of Towson responded

Thanks for the positive feedback! We're glad to know Kyle provided you with excellent service at Lexus of Towson. Looking forward to assisting you in the future!

December 21, 2023

Always helpful always accommodating anything I need. I ask questions and I always have answers. Great service done More

by vsk05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Jonson
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Dec 22, 2023 -

Lexus of Towson responded

We're delighted to know that you've consistently found our service at Lexus of Towson helpful and accommodating. We appreciate your positive feedback, thank you!

December 19, 2023

We had the pleasure of dealing with Sales Consultant Kevin Bonovich on the purchase of a vehicle. Kevin was very professional and knowledgeable. I would definitely use Kevin again for all of my future More

by baerga369
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Bonovich
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Dec 19, 2023 -

Lexus of Towson responded

We're delighted to know that Kevin provided a professional and knowledgeable service during your vehicle purchase at Lexus of Towson. We look forward to assisting you with all future purchases! Thanks for the review.

December 15, 2023

The service team at Lexus of Towson is always great to work with, very thorough, and explains the work being done. Andrew the service consultant is very knowledgeable and honest. More

by LizN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Woo
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Dec 15, 2023 -

Lexus of Towson responded

Liz, we're glad to know you had a positive experience with Andrew and our service team at Lexus of Towson. We appreciate your feedback about their thoroughness and honesty!

December 15, 2023

Excellent service. Scott got their iphone Lexus app guy to fix our phone app. Car was fixed within specified time period. More

by sperl
Service Time
Recommend Dealer
Yes
Employees Worked With
Scott
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Dec 18, 2023 -

Lexus of Towson responded

We're glad to know that you had an excellent service experience with us at Lexus of Towson! It's great to see that Scott was able to assist in getting your phone app fixed, we're always here to help. Thanks for the positive feedback!

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