Lexus of Towson

Would not recommend Lexus of Towson. They would not honor an in-person trade in valve I received at another of their dealerships. They told me that since I have gotten my trade in valve They would not honor an in-person trade in valve I received at another of their dealerships. They told me that since I have gotten my trade in valve 3 weeks ago the trade market has changed, and my trade is now worth 4k less. Complete xx!! More

I received excellent service at Lexus of Towson. Matthew, my service tech was very friendly and knowledgeable. He provided a list of recommended services that should be performed, based on the milea Matthew, my service tech was very friendly and knowledgeable. He provided a list of recommended services that should be performed, based on the mileage of the car, as well as the cost of those services. My car was ready when promised. I visited the parts department also for some touch-up paint and received excellent service. Overall, I had a pleasant experience. Keep up the good work. More

Efficient check in. Quality work. Clerical screw up delayed pick up. Curious that break pads weren’t in stock but they did arrive next day. Quality work. Clerical screw up delayed pick up. Curious that break pads weren’t in stock but they did arrive next day. More

Scott Johnson is the VERY BEST SERVICE SPECIALIST! !! He’s so friendly. So helpful! Thanks Scott!! !! He’s so friendly. So helpful! Thanks Scott!! More

Great service, staff and clean area. Vehicle service done in timely manner. Vehicle repair status update provided Vehicle service done in timely manner. Vehicle repair status update provided More

Just bought my 5th Lexus. My recent experience was great. Donnell was an excellent sales person & I would recommend him to my family, friends & clients. My recent experience was great. Donnell was an excellent sales person & I would recommend him to my family, friends & clients. More

Lexus of Towson have wonderful service. Always helpful and any questions I may have Always get a response. Always helpful and any questions I may have Always get a response. More

Matthew at Lexus of Towson treats me as if I am his only customer. He is prompt, honest, attentive, and has answers to my questions before I ask. My RX and I are in good hands with Matthew at Lexus of Tows customer. He is prompt, honest, attentive, and has answers to my questions before I ask. My RX and I are in good hands with Matthew at Lexus of Towson. More

The person I worked with was exceptional (Laurie VanVoorhis). I went in just for some information (does vehicle have CD player). She personally inspected a number of cars to ascertain either yes or VanVoorhis). I went in just for some information (does vehicle have CD player). She personally inspected a number of cars to ascertain either yes or no. More

Brian, salesmen was great; I texted Brian the RX 350 2021 vehicle I was interested in purchasing and he found a better option for me, still in my price range - the 2025 NX350, which I thought I would not lik vehicle I was interested in purchasing and he found a better option for me, still in my price range - the 2025 NX350, which I thought I would not like because of the interior color; however once I test drove the vehicle it was sold. Carlos, the tech guy, was awesome; very detailed explaining how to work all gadgets of the vehicle. More