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Lexus of Towson
Towson, MD
328 Reviews
Whether you are looking for a new or pre-owned Lexus car, truck, or SUV you will find it here. We have helped many customers in or near Towson, Baltimore, White Marsh, Hunt Valley and Bel Air find the Lexus of their dreams!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 328 reviews
June 04, 2022
Mr Kimble greeted me with a firm handshake and hi i'm Gordon, and i responded and i'm Jack.We immediately became friends, not adversaries. I was impressed with his knowledge and problem solving. Such Gordon, and i responded and i'm Jack.We immediately became friends, not adversaries. I was impressed with his knowledge and problem solving. Such as missing Title, transferring On Star and XM radio More
by Shadow
Employees Worked With
June 03, 2022
Excellent, very nice and I look forward to the next time…..Monique was the best I see my she has been there so long time…..Monique was the best I see my she has been there so long More
by nshawnk84
Employees Worked With
May 19, 2022
Excellent service in a very timely manner. Very professional and I love that they washed my car. Very professional and I love that they washed my car. More
by Bevie90
Employees Worked With
May 17, 2022
Joshua B was extremely helpful in assisting with the purchase of my new Lexus. I appreciate his follow-up in locating the car. The level of customer service from the time I arrived at the Towson Dealer purchase of my new Lexus. I appreciate his follow-up in locating the car. The level of customer service from the time I arrived at the Towson Dealership to finalization was excellent. Happy Customer. More
by Sunny
Employees Worked With
April 14, 2022
My service guy Andrew Woo, is incredible, trustworthy, have good communication skills, and services excellence. In addition, the tall African American Girl with the extra-long nails needs customer service have good communication skills, and services excellence. In addition, the tall African American Girl with the extra-long nails needs customer service training and learning Lexus's goal. More
by Hottie4978
Employees Worked With
Andrew Woo
April 07, 2022
The staff was courteous and polite. The service was efficient, loved the text with optional services. That was a nice new feature. Brandon was super nice friendly called when my car was The service was efficient, loved the text with optional services. That was a nice new feature. Brandon was super nice friendly called when my car was ready and was late but he was very accommodating offered for me to keep my loaner until the next day if they I needed to. That was very nice. More
by Apeele
