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Lexus of Towson

Towson, MD

Overview
Employees
Reviews
Vehicles
4.8
328 Reviews
Whether you are looking for a new or pre-owned Lexus car, truck, or SUV you will find it here. We have helped many customers in or near Towson, Baltimore, White Marsh, Hunt Valley and Bel Air find the Lexus of their dreams!
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1040 York Rd

Towson, MD

21204

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Showing 328 reviews

July 27, 2022

Andrew Woo is a terrific customer service rep on the Lexus team Great customer service and I always make it a point to schedule with him More

by Ryan.sklar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Woo
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Jul 28, 2022 -

Lexus of Towson responded

Ryan, thank you for the great review! We are so glad to hear that Andrew delivered such a successful service experience. Drive safely, and we hope to see you back again at Lexus of Towson!

July 26, 2022

Great overall experience! Responsive, thorough and transparent. Appreciate the level of detail throughout the process and in the final stages of the purchase. Exceeded expecta More

by Jen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
josh barley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2022 -

Lexus of Towson responded

Thanks for your glowing review, Jen! We're over the moon that our team delivered communicative and detailed assistance throughout the purchase experience. We hope to work with you again at Lexus of Towson!

July 21, 2022

The service was excellent and the representative was friendly and attentive to us we appreciate all the service granted today. More

by Donnamarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
R. Scott Johnson
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Jul 21, 2022 -

Lexus of Towson responded

Donnamarie, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Lexus of Towson team. Drive safely, and we hope to see you back!

July 14, 2022

They are courteous, detailed and focused. I had some issue with my car and they listened ,fixed and washed my car. More

by Richlen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monique.
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Jul 14, 2022 -

Lexus of Towson responded

Thank you for the marvelous 5-star review! All of us at Lexus of Towson hope you have a wonderful day.

July 13, 2022

Excellent Service Staff. Ms. Monique very Knowledgeable. Time for service appointments were on point. Missed the Cles More

by jroberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monique
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Jul 13, 2022 -

Lexus of Towson responded

Thank you for the five-star review and for giving a shoutout to Monique! We are so glad she left a great impression. See you down the road at Lexus of Towson!

July 09, 2022

Andrew Woo is great. A consummate professional who goes way “beyond “the call of duty”! More

by billhonor1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
gordon kimble
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2022 -

Lexus of Towson responded

We are delighted that Andrew has gone above and beyond to make you a happy customer! Thank you for choosing Lexus of Towson and for sharing your awesome feedback. Drive safely until we see you again!

June 17, 2022

Gregory and his team were awesome from start to delivery of the vehicle. Gregory made the process of buying a vehicle easy and straightforward. He was professional with a friendly smile. The other team me More

by MM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory
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Jun 17, 2022 -

Lexus of Towson responded

We are delighted that Gregory took such great care of you and earned your recommendation! Thank you for choosing Lexus of Towson for your purchase, we wish you many safe and happy miles in your new vehicle.

June 15, 2022

Both Len Stoler and Lexus of Towson suck! They can’t service cars properly, need to take my car to silver spring or Rockville Lexus. More

by Lexusguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe
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Jun 21, 2022 -

Lexus of Towson responded

We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and would never want to upset a customer. I'd like the chance to make this right and earn back your business, but I won't be able to find your contact information without a name. Would you please call me directly when you have a chance so that I may help? Thank you, Bill Mortimer - Service Manager - 443-632-2927

June 10, 2022

Andrew Woo is the BEST, he takes care of me every time I need service on my Lexus RX 350. He is Fair and Honest, you should definitely give him an opportunity to earn your business at Lexus of Towson Servi More

by jonjbutler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
daniel morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2022 -

Lexus of Towson responded

Thank you for this review! We are glad that Andrew was caring and helpful! We appreciate your trust in us to take care of your Lexus RX 350! See you again next time.

June 08, 2022

Overall I was pleased and satisfied with the experience , also appreciate the seller ,Nicole and the manager Dan, that made sure I was happy about my choice when I left, More

by Ladyvernella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Foreman
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Jun 08, 2022 -

Ladyvernella responded

Thank you

Jun 08, 2022 -

Lexus of Towson responded

It's our pleasure to assist you! Thank you for mentioning Nicole and Dan. All of us at Lexus of Towson are grateful for your business and we wish you safe driving in your new vehicle!

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