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Lexus of Towson

Towson, MD

Overview
Employees
Reviews
Vehicles
4.7
331 Reviews
Whether you are looking for a new or pre-owned Lexus car, truck, or SUV you will find it here. We have helped many customers in or near Towson, Baltimore, White Marsh, Hunt Valley and Bel Air find the Lexus of their dreams!
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1040 York Rd

Towson, MD

21204

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Showing 331 reviews

October 17, 2022

Impossible, to improve my on perfection. SCOTT is awesome…………………..Everyone at dealership and s fantastic More

by Tranquility2701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SCOTT
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Oct 17, 2022 -

Lexus of Towson responded

Thank you for the great review! We appreciate the kind feedback about Scott and hope to see you back again at Lexus of Towson!

October 14, 2022

They are competent, always ready to help, on time, and a pleasure to work with! More

by rfgoldner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Johnson
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Oct 14, 2022 -

Lexus of Towson responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Lexus of Towson team. Drive safely, and we hope to see you back again down the road!

October 05, 2022

Excellent service yesterday! Very much improved since a couple of months ago. Delighted to find a return to the high quality of service I’d come to expect from Lexus of Towson. More

by Rkarskbalt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Scott
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Oct 05, 2022 -

Lexus of Towson responded

We are happy to hear that your recent visit was so positive and successful! Thank you for choosing Lexus of Towson and for sharing your experience. We hope to welcome you back for your future service needs!

September 23, 2022

Mark was great as a person and very helpful And I appreciate his service today. More

by Shawnconley12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2022 -

Lexus of Towson responded

We love to hear how our awesome team is making a difference. Thank you for giving Mark your kudos. We look forward to seeing you at Lexus of Towson again next time!

September 22, 2022

The Customer Service is Great! Monique communicate regularly on my cars service needs. Thank You! More

by Tonya Powell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monique Wood
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Sep 22, 2022 -

Lexus of Towson responded

Tonya, we are so happy to have you as a Lexus of Towson customer! Thank you for your business and your great review of our team. We look forward to seeing you next time!

September 18, 2022

Mark is a great service tech and will look out for you. Just wish Lexus had more plug in cars to sell. More

by Teddsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
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Sep 22, 2022 -

Lexus of Towson responded

Thank you for the great review! We are so glad to hear that Mark delivered a successful experience. With regard to the rest of your feedback, I would be happy to speak with you to discuss our inventory. If you are willing, please feel free to reach out. Best, Kevin Ferg - General Sales Manager - 443-632-2921

September 16, 2022

Scott Johnson, Service Manager, was great,as usual. Took good care of me. Kudos and my thanks. More

by Wanda.Lehman
Recommend Dealer
Yes
Employees Worked With
Scott Johnson
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Sep 16, 2022 -

Lexus of Towson responded

Wanda, thank you for sharing your great review of Scott! We appreciate your continued business and we hope to see you again at Lexus of Towson. Drive safely!

September 15, 2022

I have dealt with this Dealership for over 10 years and have never had any issues regarding sales and service with my RX350s that I have purchased or leased. Great sales team with an outstanding service de More

by scc3118
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott
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Sep 16, 2022 -

Lexus of Towson responded

We are delighted to have earned your years of business! Thank you for choosing Lexus of Towson and for sharing your experience. Drive safely until we see you next!

August 29, 2022

Scott is the best advisor. I’v dealt with Scott for years and I’m happy!!! More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Gue
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2022 -

Lexus of Towson responded

Mike, we are delighted to hear that Scott always goes above and beyond to keep you satisfied with the service you receive at Lexus of Towson! Thank you for your loyal business!

August 21, 2022

We had a great experience purchasing my nearly new SUV from Lexus of Towson. It was exactly what I wanted, so I drove from Norfolk, VA to pick it up. Brian Legge answered my questions easily, and he obta More

by K.S. Norfolk VA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Legge, Caio DaCruz
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Aug 22, 2022 -

Lexus of Towson responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Brian, Caio, and the Lexus of Towson team. Drive safely in your new vehicle, and enjoy it! We hope to see you back again down the road!

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