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Lexus of Towson

Towson, MD

Overview
Employees
Reviews
Vehicles
4.8
328 Reviews
Whether you are looking for a new or pre-owned Lexus car, truck, or SUV you will find it here. We have helped many customers in or near Towson, Baltimore, White Marsh, Hunt Valley and Bel Air find the Lexus of their dreams!
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1040 York Rd

Towson, MD

21204

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Showing 328 reviews

March 04, 2023

Miss Monique is just awesome her understanding and explanation is as good as it gets and very experienced technicians More

by chlarbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
josh barley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2023 -

Lexus of Towson responded

We will be sure to pass along your kind words to Monique. Thank you for working with us here at Lexus of Towson.

March 04, 2023

I contacted Lexus of Towson after searching on lone for a new vehicle. I worked with a man named Greg Ganthier. It was such a pleasure to work with someone who didn’t act like they had better things to do. E More

by bernardgrubb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
josh barley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2023 -

Lexus of Towson responded

Thanks so much for leaving Lexus of Towson a five-star review! It's great to hear that you enjoyed your buying experience with Greg. We hope to see you back down the road, and until then, enjoy your new ride!

Mar 06, 2023 -

bernardgrubb responded

I returned again today to drop off the title and extra key phob. I had questions about my electronic settings. Greg spent at least an hour with me helping me get my questions answered. I love the customer service even after the sale. I encourage anyone wishing to purchase a new or used Lexus to go here. I noticed that they don’t have a PA system. I found that to be very nice not to have that distraction (I’ve had my salesperson drawn away from me by a page on several occasions ). I truly hope the customer service continues as that means so much to customers.

Mar 07, 2023 -

Lexus of Towson responded

It's wonderful to hear that Greg could welcome you back to Lexus of Towson with more attentive service! It's an honor to receive such glowing praise. Thank you so much for all your kind words!

February 25, 2023

Professional personable, responsive, are just a few words to describe Mr. Woo's outstanding support during my visit! More

by Owen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Woo
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Feb 26, 2023 -

Lexus of Towson responded

Owen, it's wonderful to hear that you enjoyed working with our team! Thank you for trusting Lexus of Towson!

February 25, 2023

Andrew provides the best service. He should be commended for his work.he is great More

by Bcckevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew woo
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Feb 27, 2023 -

Lexus of Towson responded

Thank you for the review! We are so glad to hear that Andrew delivered such a successful service experience. Drive safely, and we hope to see you back again at Lexus of Towson!

February 22, 2023

Excellent service. Pleasant staff. Great customer service. Courteous and prompt service. Timely service delivery. Very pleased. More

by marshalynnharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Johnson
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Feb 22, 2023 -

marshalynnharris responded

Pleasant experience at Lexus of Towson with Scott Johnson

Feb 23, 2023 -

Lexus of Towson responded

Thanks for the review! We're glad that the team was courteous, prompt and nice to work with. We appreciate your business and trust in Scott and the team to assist. --Lexus of Towson team

February 16, 2023

Highly professional and well organized. Staff are courteous and helpful. Customer anxiety is kept at a low level because of the above. More

by Sohonian5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Feb 17, 2023 -

Lexus of Towson responded

This review means a lot to us! Thank you for choosing Lexus of Towson and for sharing your kind words about our team. Drive safely until we see you again!

February 13, 2023

Brandon is A+. He is an outstanding service manager with that personal touch and caring that is so important. Would only derive my car at Lexus of Towson. Efficient More

by Dr. G.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
laurie Isaacs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2023 -

Lexus of Towson responded

We will happily pass along your kudos to Brandon for all of his help. Your confidence in the Lexus of Towson team means more than we can express. See you next time, Dr. Glasser!

February 09, 2023

Great service. Thank you Monique Woods for your making my service visit very pleasant and easy. More

by cpage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monique Woods
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Feb 09, 2023 -

Lexus of Towson responded

This review means a lot to us! Thank you for choosing Lexus of Towson and for sharing your thoughtful feedback about Monique. We hope to see you again!

February 02, 2023

great help and attention to detail. Friendly service. Mr. Woo makes time to sure that you are being properly serviced More

by iscribbleon
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mr. Woo
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Feb 02, 2023 -

Lexus of Towson responded

Thanks for stopping in at Lexus of Towson and leaving us a five-star review! We will pass this along to Mr. Woo for taking excellent care of you. See you down the road!

January 31, 2023

I been going to lexus of Towson over 10yr now and I love them they became my family More

by Necee427793
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura
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Jan 31, 2023 -

Lexus of Towson responded

Thank you so much for your continued support! It is great to see that our team went above and beyond to make your experience great!

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