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Lexus of Tampa Bay - Service Center

Tampa, FL

4.7
691 Reviews

691 Reviews of Lexus of Tampa Bay - Service Center

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December 05, 2023

Kevin was my advisor during the time my vehicle was getting fixed, he was the absolute best! Kept me up to date without me having to reach out, he was so understanding and very nice, Everyone I met or More

by Sbeatty1116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Dec 08, 2023 -

Lexus of Tampa Bay responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Tampa Bay! Feel free to stop by if you ever need any more help.

December 01, 2023

The entire staff at Lexus of Tampa Bay were very professional and knowledgeable. I would give the staff a A+ rating. More

by Pj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek andAngel
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Dec 04, 2023 -

Lexus of Tampa Bay responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 01, 2023

Went in to have my car serviced for the 20,000 mile maintenance. My rep Kevin Jofko explained what needed to be done and fully answered my questions . He was very helpful as well when the work was don More

by mich611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jofko
Report | Print
Dec 04, 2023 -

Lexus of Tampa Bay responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 01, 2023

My service advisor Mohammed paid particular attention and unique interest in my concerns regarding car service. Really appreciate him. More

by pistolpetepr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed
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Dec 04, 2023 -

Lexus of Tampa Bay responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 28, 2023

Scott Banta has been my service tech since we purchased the vehicle and he has always provided excellent service. More

by BFH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Banta
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Dec 01, 2023 -

Lexus of Tampa Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 27, 2023

Scott, the service advisor, was very helpful. He got us in and out in a timely manner. More

by larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Nov 30, 2023 -

Lexus of Tampa Bay responded

Hi Larry, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 25, 2023

Each time I visit Lexus of Tampa Bay, I receive excellent service. MJ is great! More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MJ
Report | Print
Nov 28, 2023 -

Lexus of Tampa Bay responded

Hi Cheryl, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 23, 2023

Oil change and tire rotation could stand improvement on time. I was there 2.5 hours. Otherwise, excellent service. More

by Janetcwass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ari
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Nov 25, 2023 -

Lexus of Tampa Bay responded

Hi, thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (813) 365-7152 to discuss what we can do to help.

November 22, 2023

Every time I go, Josh was a pleasure as always. He gets me in and out the door. More

by Davinanthony0702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Hunter
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Nov 25, 2023 -

Lexus of Tampa Bay responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Lexus of Tampa Bay. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

November 20, 2023

The Dealership is very clean and organized I had a very good experience with your Dealership More

by N/A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jollo
Report | Print
Nov 22, 2023 -

Lexus of Tampa Bay responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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