Lexus of Tampa Bay - Service Center
Tampa, FL
691 Reviews of Lexus of Tampa Bay - Service Center
Service was great. I was very grateful to get a loaner vehicle. However, Lexus quality should check those vehicles over before letting them out. The one I had had a soft tire and the cargo area was covere vehicle. However, Lexus quality should check those vehicles over before letting them out. The one I had had a soft tire and the cargo area was covered in white fur as if someone had a dog in it earlier. As I said, I was very grateful to get a vehicle to borrow for the day More
I went to Lexus of Tampa Bay on Saturday for routine maintenance and to have a recall taken care of. The scheduler was great about getting a Saturday appointment for me. Everyone was professional an maintenance and to have a recall taken care of. The scheduler was great about getting a Saturday appointment for me. Everyone was professional and my service advisor Scott did a great job explaining everything to me! I was in and out in an hour and a half and Scott even helped me with an iPhone connection problem! Great experience all the way from beginning to end! Thanks! More
I have a husband in a wheel chair and my health care person didn’t show up to stay with him. I told Scott in service and asked him to please get me out ASAP, asked him to skip car wash etc. He had me ou person didn’t show up to stay with him. I told Scott in service and asked him to please get me out ASAP, asked him to skip car wash etc. He had me out of there in 30 to 40 minutes. It is greatly appreciated, that’s what I call service! Great job Scott! Love Lexus! More
Lexus of Tampa Bay has a top notch service department. I didn’t purchase my Lexus at this location, however, They have the best customer service of any service department I’ve been to and my car always come didn’t purchase my Lexus at this location, however, They have the best customer service of any service department I’ve been to and my car always comes back in perfect condition and cleaner than when I dropped it off. I would recommend Lexus of Tampa Bay to anyone. More
The staff is professional, friendly and extremely knowledgeable. Always ready to help with any situation. Couldn’t ask for a better experience. Clean and comfortable waiting area. knowledgeable. Always ready to help with any situation. Couldn’t ask for a better experience. Clean and comfortable waiting area. More