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Lexus of Tampa Bay - Service Center

Tampa, FL

4.7
685 Reviews

685 Reviews of Lexus of Tampa Bay - Service Center

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October 12, 2021

Sean was very professional and great customer service 👏. The location is organized and clean. Great job! More

by iaivery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
Oct 18, 2021 -

Lexus of Tampa Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 11, 2021

I just purchased a 2011 ISF from a private party, I had an idea of what needed to be done to the vehicle, LA took the time to introduce me to the tech, whom then walked me out and explained the whats, the More

by bryantimko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LA CLARK (service) awesome!!!!
Oct 12, 2021 -

Lexus of Tampa Bay responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 08, 2021

Scott always made sure my vehicle.service was up to date. Always felt welcomed and taking care of. Mr Long made sure my car was safe for me to be on the road , in checking all points. More

by Lanadewitt46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott and Long
Oct 09, 2021 -

Lexus of Tampa Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 06, 2021

They did a great job on my first service apptI’ll be They did a great job on my first service appt I’ll be back on 10,000 miles More

by stephenWbowles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
L.A
Oct 09, 2021 -

Lexus of Tampa Bay responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 05, 2021

Dave Jones did a fantastic job of helping us with our vehicle issue and an expedited resolution. More

by Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Jones
Oct 09, 2021 -

Lexus of Tampa Bay responded

Hi Customer, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Tampa Bay! Feel free to stop by if you ever need any more help.

October 05, 2021

Great service advisor, Ryan Russo. Outstanding Salesperson was completely lacking in product information The physical facility does not live up to the Lexus image. More

by bobgraham61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Russo
Oct 09, 2021 -

Lexus of Tampa Bay responded

Hi, we appreciate you taking the time to respond. The staff at Lexus of Tampa Bay take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (813) 365-7152 -- we hope to hear from you soon.

October 05, 2021

love coming to this dealership for maintenance on my lexus. Alex Hidalgo is my go to service advisor who always treats me great. More

by adaluz27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
alex hidalgo
Oct 09, 2021 -

Lexus of Tampa Bay responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 02, 2021

This dealership is top notch. I drive by a couple other Lexus dealerships to go to the Wesley Chapel because their service is top notch. Can’t go wrong with anyone there but my go to is Bobby King More

by Andrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby King
Oct 05, 2021 -

Lexus of Tampa Bay responded

Hi Andrew, we're happy to hear you had such a positive experience with our team! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 29, 2021

Everyone is very courteous and friendly at this dealership. Appointments are easy to make. And although they are always busy, they are efficient. More

by Shellins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Wyda
Sep 30, 2021 -

Lexus of Tampa Bay responded

Hello Shellins, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 29, 2021

We purchased our first Lexus at Lexus of Tampa Bay in 1996. The service and product are superb. The entire staff is knowledgeable, courteous, efficient and helpful on every level. As I age, this becom More

by Nell1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam, Carmen, don't remember others.
Sep 30, 2021 -

Lexus of Tampa Bay responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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