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Lexus of Tampa Bay - Service Center

Tampa, FL

4.7
685 Reviews

685 Reviews of Lexus of Tampa Bay - Service Center

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February 19, 2024

Trust my Car under 2 person at the dealership that's why we we are a loyal customer. Thanks Advisor MJ & Mechanic Lance. More

by Phiathor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor MJ & mechanic Lance
Feb 22, 2024 -

Lexus of Tampa Bay responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 17, 2024

My car has only been serviced at Lexus. They are very friendly and helpful. M J was my advisor and he is the best. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M J
Feb 20, 2024 -

Lexus of Tampa Bay responded

Hi Mary, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

February 04, 2024

Tyler was my service advisor and I appreciated that he noticed what one of my concerns were before having to mention it. I also appreciated that he listened to what I needed instead of recommending servic More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Feb 06, 2024 -

Lexus of Tampa Bay responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Tampa Bay. We're looking forward to your next visit with us!

January 12, 2024

My service provider, G, kept me up to date on the status of my vehicle! Great communication and great customer service. They also gave me a wonderful loaner vehicle during the time when mine was being repai More

by jessicabrewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geudi
Jan 15, 2024 -

Lexus of Tampa Bay responded

Hi Jessica, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

January 07, 2024

Every one at the dealership is easy to work with, they are friendly and professional More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mj
Jan 09, 2024 -

Lexus of Tampa Bay responded

Hello Sarah, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

January 06, 2024

Service staff were amazing, timely. Sydney was very polite from the moment I walked in. Couldn’t be anymore happier to have purchased a Lexus through “Lexus of Tampa Bay” and to have th More

by Jmiller10310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney
Jan 08, 2024 -

Lexus of Tampa Bay responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Tampa Bay! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 05, 2024

Easy to make appointment for my car’s first tune-up. I waited there for the service. Lounge was comfortable and the work was completed in the time I was given. Happy to see that my car had been washe More

by dm2rothell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Banta
Jan 09, 2024 -

Lexus of Tampa Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

January 05, 2024

Very good and efficient. The service supervisor was excellent to work with. I was impressed. More

by Edavra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember.
Jan 09, 2024 -

Lexus of Tampa Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

December 16, 2023

Issues every time I visit this dealership. Advisor didn't return my calls in reference to resolving my issue More

by Mytlcqt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave from Service Dept
Dec 19, 2023 -

Lexus of Tampa Bay responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

December 14, 2023

Beautiful new facility with kind and intelligent staff and workers. Were very efficient when working on my vehicle. More

by murndastewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Randall
Dec 16, 2023 -

Lexus of Tampa Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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