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Lexus of Tampa Bay - Service Center
Tampa, FL
685 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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685 Reviews of Lexus of Tampa Bay - Service Center
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December 31, 2021
The roadside assistance was top notch professional. The service person that fixed my flat made sure that there was no property damage and did things quickly service person that fixed my flat made sure that there was no property damage and did things quickly More
by Brucegrimes2509
Employees Worked With
Sydney Thorp
December 27, 2021
Usually fast and friendly dealership. Only had to wait a bit longer than expected on one occasion. Service department people seem knowledgeable. bit longer than expected on one occasion. Service department people seem knowledgeable. More
by p_mason74
Employees Worked With
Sydney Thorp
December 23, 2021
Great experience at Lexus having my car serviced! All the maintenance issues were completed & the car was returned in immaculate condition! Kudos to Lexus service! maintenance issues were completed & the car was returned in immaculate condition! Kudos to Lexus service! More
by Margiei
Employees Worked With
Jacky
December 21, 2021
My LC had some dings on the wheels. Fortunately I had insurance purchased when I got the car. Tampa Lexus took care of the repair in a very timely matter. insurance purchased when I got the car. Tampa Lexus took care of the repair in a very timely matter. More
by mdubowitch
Employees Worked With
Matthew
December 20, 2021
Sean stepped in as Service Advisor did a great job. The Dealership is undergoing a renovation but he kept me informed of progress with service and auto was delivered washed and ready to go! Dealership is undergoing a renovation but he kept me informed of progress with service and auto was delivered washed and ready to go! More
by dtritch50
Employees Worked With
Sean, Sydney Thorp
December 16, 2021
Came In for maintenance and to fix an on going sensor issue. There was a two hour wait, no loaner cars available and was told there was no issue with my sensor cameras. I just “needed” to hit the button issue. There was a two hour wait, no loaner cars available and was told there was no issue with my sensor cameras. I just “needed” to hit the button to turn on and off the parking camera. Well that didn’t work. No one actually checked if the problem was more technical then that…. Now I get to bring my car in for a 3rd time about the same issue, not be given a loaner unless there longer then two hours. I’m not impressed but I would say staff that takes in the cars are always so friendly! More
by kattbavetta
Employees Worked With
Arie was my advisor. She was nice but disappointed she chalked up my issue to a button….
December 16, 2021
Excellent service. Always treated with respect. I have had several Lexus' and always pleased with my cars. I am leasing this one and the service is great! had several Lexus' and always pleased with my cars. I am leasing this one and the service is great! More
by Laura Pauline Holovak
Employees Worked With
Do not know the names, Sydney Thorp
December 09, 2021
Every staff member was top-notch and super attentive. I've owned many cars and worked with many dealerships and this is by far the best customer service experience bar none. I've owned many cars and worked with many dealerships and this is by far the best customer service experience bar none. More
by wdelgado
Employees Worked With
Pamela Moore, Sydney Thorp
