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Lexus of Tampa Bay - Service Center

Tampa, FL

4.7
693 Reviews

693 Reviews of Lexus of Tampa Bay - Service Center

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May 24, 2024

Love the customer service. Don and Esther are the best! I send all my friends there. More

by chandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
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May 27, 2024 -

Lexus of Tampa Bay responded

Hi Chandra, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Tampa Bay! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 22, 2024

My service advisor, David Nguyen, facilitated getting me seen quickly to expedite replacing a blown tire. The service was prompt and professional from start to finish. As usual David was also helpful in pro More

by fantme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nguyen
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May 24, 2024 -

Lexus of Tampa Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

May 19, 2024

Tyler is the best tech I have ever dealt with! He listens and is very efficient and thorough! More

by MP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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May 22, 2024 -

Lexus of Tampa Bay responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 17, 2024

Great dealership with great service and people. Scott, my service advisor is always awesome and helpful. More

by Prowoman7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
May 20, 2024 -

Lexus of Tampa Bay responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 17, 2024

Very smooth and pleasant experience . Na na na na na na na na na na More

by Asma Abod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
May 20, 2024 -

Lexus of Tampa Bay responded

Hi Asma, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!

May 16, 2024

Josh is great. He is friendly and detail oriented. He explained to me about services More

by aixiasun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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May 16, 2024 -

aixiasun responded

I bought my Lexus at Tampa bay Lexus dealer, and brought my car for all scheduled services. I probably will buy a new Lexus from them when the time comes.

May 15, 2024

Median customer service, not impressed with driving a luxury vehicle to have ok customer service at the dealership More

by Unlnown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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May 17, 2024 -

Lexus of Tampa Bay responded

Hi, thank you for reaching out to us. Your opinion plays an integral part in our customer service. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (813) 365-7152.

May 10, 2024

The service agents for Lexus of Tampa Bay are the best. MJ is knowledgeable, helpful and funny. He makes my visits enjoyable. More

by bellserv
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
MJ
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May 12, 2024 -

Lexus of Tampa Bay responded

We're happy you found our staff to be so supportive during your experience here at Lexus of Tampa Bay. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 02, 2024

My service agent, Scott, was pleasant, helpful, and informative. I always appreciate the care I receive at the dealership. More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
May 06, 2024 -

Lexus of Tampa Bay responded

Hi Mike, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

May 01, 2024

Sydney is phenomenal! She’s the only female service advisor and it’s nice to be able to talk to someone woman to woman. She’s helpful and informative, a definite asset to More

by fldemolayssh1213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Threadgill
Report | Print
May 04, 2024 -

Lexus of Tampa Bay responded

Hi, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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