Lexus of Tampa Bay - Service Center

I enjoy getting my car serviced here for the free inspection, car wash, & the service advisors take care of you. inspection, car wash, & the service advisors take care of you. More

They really care about you,Scott is amazing. Very reliable and is always attentive to your requests Very reliable and is always attentive to your requests More

Did not keep me updated on status of vehicle. Representative went on vacation & so bounced around to various others to try to find out status of vehicle. Originally told work would take a few day Representative went on vacation & so bounced around to various others to try to find out status of vehicle. Originally told work would take a few days but wound up being over a week. No one at dealership ever initiated contact with me until after I picked up vehicle & email from someone who wanted to talk about buying my used vehicle. Loaner car, while appreciated, was not clean, personal items had been left in front & back, dirty floorboards, display said “maintenance needed, contact dealership”. Repair work was done as requested. Thankful for that More

The service was quick and efficient. We are happy to have Alex as our service advisor. We are happy to have Alex as our service advisor. More

Great service as always. I just wish the car wash wasn't broken during my visit. I just wish the car wash wasn't broken during my visit. More

They really take care of you and try to make the experience go smoothly as possible. experience go smoothly as possible. More

I expect nothing less than exceptional service and they always deliver above and beyond. My choice for a go to dealership. always deliver above and beyond. My choice for a go to dealership. More

Excellent service my customer service rep notice the Crack in windshield and took care of everything with my insurance company, gator the glass company, and had a user vehicle for me.she even kept me in Crack in windshield and took care of everything with my insurance company, gator the glass company, and had a user vehicle for me.she even kept me informed on a daily basis. And when my vehicle was ready she assisted me by filing the insurance claim, and I notice when I drove off my RX had a full tank of gas. Pamela provided stellar service. She's the best. More

Appts are easy to make online. Service is always great and professional. I could use a dealer closer to me but I still travel here for the service. Jackie is terrific to work with. Service is always great and professional. I could use a dealer closer to me but I still travel here for the service. Jackie is terrific to work with. More

Car service is ok, But car wash is very bad, inside out not really clean, very time disappointed. not really clean, very time disappointed. More