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Lexus of Tampa Bay - Service Center

Tampa, FL

4.7
693 Reviews

693 Reviews of Lexus of Tampa Bay - Service Center

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July 07, 2022

I expected the service amenities to be par with other dealers and it was not. I was disappointed in that regard. More

by Engineer99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jonathan Ilarrza. Advisor
Jul 09, 2022 -

Lexus of Tampa Bay responded

Hello, we are deeply disappointed by your experience at Lexus of Tampa Bay. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (813) 365-7152 to discuss what we can do to help.

July 06, 2022

Very good the personal service and the treat with the persons didn’t wash the suv. More

by Alexis_al_1902
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
Jul 08, 2022 -

Lexus of Tampa Bay responded

Hello, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help. Have a great day!

July 04, 2022

Service was good and first time of complementary service for oil and gas change.of this leased car. More

by Simmons3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David jones
Jul 05, 2022 -

Lexus of Tampa Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 03, 2022

As usual, my long-time service technician Alex was professional, patient, and diligent regarding my vehicle. Alex should be awarded a raise and be promoted to management. More

by ginbai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ALEX
Jul 05, 2022 -

Lexus of Tampa Bay responded

Hi Ginbai, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 28, 2022

Outstanding customer service and I am never disappointed. I would recommend this dealership to all my family and friends. More

by mflahert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Jones
Jul 01, 2022 -

Lexus of Tampa Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Lexus of Tampa Bay and we hope to be of service again in the future.

June 27, 2022

Love the service I receive at Lexus of Tampa Bay! MJ was awesome in making sure I have a full review of the service being done and how long it will take. I cannot see why anyone would go to any other More

by jsmkdoll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MJ Hamed
Jun 29, 2022 -

Lexus of Tampa Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 26, 2022

Darlon at Lexus is a master technician top notch and professional. Scott Banta courteous and professional. More

by Karladeshongclayton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darlon master technician and Scott Banta.
Jun 28, 2022 -

Lexus of Tampa Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 24, 2022

Construction , waiting area way too small/ I waited outside in the shade, but heat for two hours More

by James.stanger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Jones
Jun 27, 2022 -

Lexus of Tampa Bay responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

June 23, 2022

I was informed of a long list of things that were needed or recommended, one - a tire due to a nail in my tire, I had a tire shop to check it out and there was no nail or slow leak, perfectly good tires, ai More

by Chitowz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No names
Jun 27, 2022 -

Lexus of Tampa Bay responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (813) 365-7152. We hope to hear from you.

June 22, 2022

Very friendly, organized and professional. I absolutely love the way they keep you informed about the car maintenance and timing of your repairs. They make it very easy and convenient and do a More

by Gwen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MJ
Jun 24, 2022 -

Lexus of Tampa Bay responded

Hi, your comments keep us motivated and working hard for all our guests! Thank you so much for being one of our valued guests and we look forward to your next visit!

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