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Lexus of Tampa Bay - Service Center

Tampa, FL

4.7
694 Reviews

694 Reviews of Lexus of Tampa Bay - Service Center

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October 16, 2022

MJ in the service department was excellent. He quickly assessed the situation and explained everything to me in a clear and concise manner. Because of my interaction with MJ, I will return to t More

by Jeremy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MJ
Oct 21, 2022 -

Lexus of Tampa Bay responded

Jeremy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 16, 2022

I drive from St Pete to get service done because I always receive quality service, LA, Ari and the rest of the staff are great to work with and provide a great customer experience. They are trust worthy, kno More

by Rebecca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ari
Oct 21, 2022 -

Lexus of Tampa Bay responded

Rebecca, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 15, 2022

Exceptional service received from Scott Banta. Scott is courteous, very knowledgeable and provided timely updates. Thank you Scott! More

by cali1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Banta. Allison officer manager.
Oct 15, 2022 -

cali1 responded

Exceptional service received from Scott Banta. Scott is courteous, very knowledgeable and provides timely updates. Thank you Scott!

Oct 20, 2022 -

Lexus of Tampa Bay responded

Cali1, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 13, 2022

This was my first time at this dealership. Every one treated me like they wanted to have me as a customer. More

by fdfelder3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Arce
Oct 19, 2022 -

Lexus of Tampa Bay responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

October 12, 2022

Excellent service. My service advisor listened to my concerns, and delivered as expected. Many thanks! More

by Brix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Bartus
Oct 17, 2022 -

Lexus of Tampa Bay responded

Hi Brix, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

October 10, 2022

Easy to deal with, kept me informed of additional service items needed and was very knowledgeable More

by dayo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian
Oct 10, 2022 -

dayo responded

Great service, review survey takes too long with the varication process

October 07, 2022

Service Advisor Scott Banta is always so on top of my service appointments. He takes care of my car and my daughter’s car. Plus, he took care of my husband’s car for the last 11 years. He is great and th More

by Lynnfrolo44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Banta
Oct 13, 2022 -

Lexus of Tampa Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 06, 2022

The dealership were polite and courtesy. The professionalism was above and beyond what’s expected. I was overall pleased, customer service was great. More

by rlinton1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember there names but the all wear great to work with,
Oct 12, 2022 -

Lexus of Tampa Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 03, 2022

Alex in the service department is our favorite and offers excellent service. But I rated it only 4 stars because car wash was not available and I needed that too. More

by dcrivera.kw
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Oct 08, 2022 -

Lexus of Tampa Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

September 21, 2022

I had a dead battery. After being started by AAA I drove to the service dept and was immediately given a new battery and couldmake my next appt. More

by CAROLKEN2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
Sep 25, 2022 -

Lexus of Tampa Bay responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

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