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Lexus of Tampa Bay - Service Center

Tampa, FL

4.7
693 Reviews

693 Reviews of Lexus of Tampa Bay - Service Center

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November 02, 2022

Aaron Alce has been great help with getting my car serviced. He goes above and beyond. More

by Gold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Alce
Nov 10, 2022 -

Lexus of Tampa Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 01, 2022

The dealership was under construction but it was clean. The car wash was not working but was informed ahead of time. If the dealership was not under construction I would have given them a five. More

by lavotaw7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron
Nov 08, 2022 -

Lexus of Tampa Bay responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 30, 2022

I had a recall on my fuel pump and I had a very good experience with my initial phone call to scheduling my appointment, arriving at the dealer and getting checked in. Adrian took care of me keeping me More

by esyates27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian
Nov 07, 2022 -

Lexus of Tampa Bay responded

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 27, 2022

Customer service is great. Joe handled my service and he kept me up to date constantly More

by lenscaglione
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Nov 06, 2022 -

Lexus of Tampa Bay responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Tampa Bay. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 24, 2022

Although still under construction for improvements to the property, Lexus of Tampa Bay is customer friendly and efficient! More

by CarolC.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 31, 2022 -

Lexus of Tampa Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 24, 2022

Ryan is always friendly, prompt and great to deal with. Always a pleasure to deal with Esther and Lexus of Tampa Bay ! More

by jrmc51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Russo
Nov 01, 2022 -

Lexus of Tampa Bay responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 20, 2022

Excellent customer service! Dealership is organized and appts run on time. Communication ion what needs to be done for your car and status is good. More

by Neelyhouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott (Service Dept)
Oct 28, 2022 -

Lexus of Tampa Bay responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

October 20, 2022

The people at the dealership are great. The dealership itself has been a mess since all the construction has began. It hasn’t been a good experience. More

by glang3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 28, 2022 -

Lexus of Tampa Bay responded

Hi, we appreciate you taking the time to respond. The staff at Lexus of Tampa Bay take our reviews very seriously. If you'd like, please contact our General Manager at (813) 365-7152. We'd appreciate the chance to make your experience a positive one.

October 17, 2022

Service was excellent- even in our emergency situation. We got our tire replaced and because the correct tire was not found, we got a loaner. More

by lourdesgalver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
rodriguez
Oct 22, 2022 -

Lexus of Tampa Bay responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

October 16, 2022

MJ in the service department was excellent. He quickly assessed the situation and explained everything to me in a clear and concise manner. Because of my interaction with MJ, I will return to t More

by Jeremy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MJ
Oct 21, 2022 -

Lexus of Tampa Bay responded

Jeremy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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