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Lexus of Tampa Bay - Service Center

Tampa, FL

4.7
693 Reviews

693 Reviews of Lexus of Tampa Bay - Service Center

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November 17, 2022

Customer care was impeccable, as always. Will be sticking with my service department representative next time - she was awesome! Thanks, -Robert More

by robjacksonjnr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ary Vargas
Report | Print
Nov 21, 2022 -

Lexus of Tampa Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 17, 2022

Always a great experience when I visit this location. Even with the renovations going on Mohammed was still a pleasure to work with. And this will always be my location of choice when getting my lexus se More

by Shawntey G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed
Report | Print
Nov 21, 2022 -

Lexus of Tampa Bay responded

Hello, we are very happy we could provide you with a positive experience! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 16, 2022

Prompt and wonderful customer service ! Mohammad was very communicative and responsive to my requests. Even with the construction going on everything was timely and clean. More

by anam.alvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad
Report | Print
Nov 21, 2022 -

Lexus of Tampa Bay responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2022

Did everything to accommodate our needs. Efficient, and did quality work. Explained all repairs needed More

by Jpkrischer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Report | Print
Nov 20, 2022 -

Lexus of Tampa Bay responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 11, 2022

The service department provided Great customer service! !!! The waiting room was stocked with quite a few goodies.. More

by elaineparker81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Nov 21, 2022 -

Lexus of Tampa Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 05, 2022

I have received excellent customer service every time I’ve visited Lexus of Tampa Bay! More

by Brittonhudson17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ester Ortiz, Aaron Arce
Report | Print
Nov 13, 2022 -

Lexus of Tampa Bay responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

November 04, 2022

This was a warranty service issue and it was handled well and in a timely manner. More

by jleslie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Report | Print
Nov 11, 2022 -

Lexus of Tampa Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

November 04, 2022

My service rep. Aaron Arce was awesome. Very professional and knowledgeable. Aaron kept me updated throughout my visit. More

by mbuss1983
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curb Side employees. Not sure of their names.
Report | Print
Nov 11, 2022 -

Lexus of Tampa Bay responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

November 03, 2022

I’ve been dealing with Lexus of Tampa for over a decade and they have always provided the service tha makes Lexus famous. More

by gregg.niemi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Report | Print
Nov 12, 2022 -

Lexus of Tampa Bay responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

November 03, 2022

Adrian was amazing as my service Rep last Friday. He secured a loaner for me and had the car back later that day. He’s fantastic! More

by hjnbaldwin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrain in service depot. , Lisa Parasrami
Report | Print
Nov 12, 2022 -

Lexus of Tampa Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

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