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Lexus of Tampa Bay - Service Center

Tampa, FL

4.7
693 Reviews

693 Reviews of Lexus of Tampa Bay - Service Center

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January 24, 2023

The service was excellent, which is why I will always buy my next vehicle from Lexus. More

by Mkkr94
Recommend Dealer
Yes
Employees Worked With
Aaron was very good
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Jan 27, 2023 -

Lexus of Tampa Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 24, 2023

I was in for routine service. Jashua was my service technician. Was met at check in at specified time and car was ready when promised. Can't ask for more. More

by Con Foley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
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Jan 27, 2023 -

Lexus of Tampa Bay responded

Hi Con, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

January 22, 2023

My Experience with the service was Excellent! MJ provided an amazing service and was very welcoming. More

by Rosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MJ
Report | Print
Jan 25, 2023 -

Lexus of Tampa Bay responded

Hi Rosa, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

January 19, 2023

Lexus of Tampa Bay has a very clean and friendly environment I was so happy with my service advisor MJ. He is very knowledgeable and helpful advisor He made everything very easy for me. I alwa More

by serhat_62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mj
Report | Print
January 18, 2023

My service advisor was professional and explained services needed. Work performed was as promised. The waiting environment was also very good with work areas and comfortable seating. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie
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Jan 20, 2023 -

Lexus of Tampa Bay responded

Hi Tom, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 18, 2023

Excellent service from the moment I called in until the job was completed. Service representative, Ryan Russo kept me posted on the progress. It was actually completed before original time. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Russo and Don
Report | Print
Jan 22, 2023 -

Lexus of Tampa Bay responded

Hi Joe, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Tampa Bay! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 18, 2023

Service was okay but the waiting room leaves alot to be desired. More like a KIA dealership room. More

by Tony Stavros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
no idea
Report | Print
Jan 20, 2023 -

Lexus of Tampa Bay responded

Hi Tony, we appreciate you taking the time to respond. The staff at Lexus of Tampa Bay take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (813) 365-7152 to discuss what we can do to help.

January 12, 2023

Excellent customer service from beginning to end of process. Very attentive and friendly team of experts More

by Enrique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weber, Kaila
Report | Print
Jan 16, 2023 -

Lexus of Tampa Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

January 12, 2023

Came in to the parts department ( which I was never able to find) and they sent a representative from the parts department to help me and I got my two parts in about 10-15 minutes and everything was taken c More

by rihns10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
Jan 17, 2023 -

Lexus of Tampa Bay responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

January 11, 2023

The service department is under construction. Yet the promptnes and timly response made this visit smooth. More

by rio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
michael
Report | Print
Jan 13, 2023 -

Lexus of Tampa Bay responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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