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Lexus of Tampa Bay - Service Center

Tampa, FL

4.7
693 Reviews

693 Reviews of Lexus of Tampa Bay - Service Center

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February 21, 2023

Kaila Weber Was Is A Fabulous Woman To Work With It ! She’s Very Friendly & Actually Verily Easy To Work With ! She Even Looked Out & Allowed Me To Pray In A Office Which Is Beautiful & Made Me Feel Comf More

by Jaleel Crossfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaila
Feb 25, 2023 -

Lexus of Tampa Bay responded

Hi Jaleel, we're happy you found Kaila to be so supportive during your experience here at Lexus of Tampa Bay. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 20, 2023

Staff very polite, very friendly and honesty and area very clean . The person who take care our car was very honest with our car diagnostic More

by Jaime & Marina Alemar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Díaz
Feb 24, 2023 -

Lexus of Tampa Bay responded

Hi Jaime, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again in the future. Best wishes, Lexus of Tampa Bay

February 20, 2023

We have all service and work done on our cars here. We’ve purchased 3 cars from them. Lexus of Tampa Bay is excellent in every way! More

by CCJeffries
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Aloia
Feb 24, 2023 -

Lexus of Tampa Bay responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Lexus of Tampa Bay. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

February 17, 2023

In Tampa on Vacation and had an issue with my RX450h, stopped in at the Tampa dealership and the immediately assisted me with a loaner car and had my car repaired within 48 hrs. Michael (Service Rep) and More

by Knightma2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, his Team Leader
Feb 21, 2023 -

Lexus of Tampa Bay responded

Hi, we are pleased to hear you had such a positive experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 16, 2023

My service rep was Scott. He's always friendly, a bit humorous, and explains things in a way in which I can understand them. The remodeling is nice. It's great Lexus is able t More

by mz.mosby06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Feb 18, 2023 -

Lexus of Tampa Bay responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Tampa Bay! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 09, 2023

I have an awesome service advisor, Pamela, who explains everything to me. She makes sure everything on my car is in great running order and safe. More

by Phyllis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pamela
Feb 12, 2023 -

Lexus of Tampa Bay responded

Hello Phyllis, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 09, 2023

Staff was very friendly and attentive. Service was delivered on time as promised. Clean and pleasant. More

by jim
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaila Weber
Feb 12, 2023 -

Lexus of Tampa Bay responded

Hello Jim, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 06, 2023

Polite,efficient, staff Very friendly and courteous Clean waiting area Staff were constantly sticking up and sanitizing the snack area. More

by panyin78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Diaz
Feb 08, 2023 -

Lexus of Tampa Bay responded

We appreciate you taking the time to leave us a response! Drive safe, and we'll see you on the road.

February 01, 2023

Service is quite slow at checkin and actual work performed. Almost 3 hrs for maintenance check which included oil change More

by Es300h
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Feb 05, 2023 -

Lexus of Tampa Bay responded

Hello, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (813) 365-7152 to discuss what we can do to help.

Feb 05, 2023 -

Es300h responded

If gm would like to speak with me then it’s up to that individual to call me

January 31, 2023

Everyone was very helpful and professional. The dealership is clean and the service waiting room was comfortable. I could do without the big t.v.s playing programming I'm not interested in. Mo More

by Steve23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad
Feb 03, 2023 -

Lexus of Tampa Bay responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

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