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Lexus of Tampa Bay - Service Center

Tampa, FL

4.7
692 Reviews

692 Reviews of Lexus of Tampa Bay - Service Center

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March 01, 2023

Customer service is need major overhaul. I wanted to buy a pre owned vehicle but there was no Salesperson available. They did not even look at the pre owned lot. More

by edric.kidd78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Report | Print
Mar 06, 2023 -

Lexus of Tampa Bay responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (813) 365-7152. We hope to hear from you.

February 28, 2023

Lexus of tampa bay has the best service people won't take my car anywhere else More

by Bw.becker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ary
Report | Print
Mar 06, 2023 -

Lexus of Tampa Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 28, 2023

Actually got my car done early for 20,000 service and was very happy with everything. Thanks to my tech - Michael Aloia 🙂👍 More

by MAMARTIN1003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
retired
Report | Print
Mar 06, 2023 -

Lexus of Tampa Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 28, 2023

Lexus has taken care of my car from the get go. I trust their service and their sales force. More

by paulasmith50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Arce
Report | Print
Mar 06, 2023 -

Lexus of Tampa Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 28, 2023

Aaron provided fast efficient, knowkedgeable service . I highly rate him for his friendliness and professionalism. I am glad he is my sevice rep More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Report | Print
Mar 05, 2023 -

Lexus of Tampa Bay responded

Hi Tom, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

February 28, 2023

Aaron is service was amazing and made sure I was taken care of. I would not go anywhere else to get my car serviced. More

by Afedra bush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Report | Print
Mar 05, 2023 -

Lexus of Tampa Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 27, 2023

Fast service, very friendly staff, i had an awesome service person. No problems at all! More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Russo
Report | Print
Mar 06, 2023 -

Lexus of Tampa Bay responded

Susan, we are pleased to hear you had such a positive experience with us, we're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 26, 2023

Scott Banta is excellent. The sales and finance departments tried to sell a lot of extra service contracts, and left me feeling a lot of confusion about how the warranty is a More

by Paul Forshee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Banta
Report | Print
Mar 03, 2023 -

Lexus of Tampa Bay responded

Hi Paul, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 24, 2023

Adrian in the service department was excellent. I would recommend to all the people I know that a Lexus. More

by WILLWILLOUGHBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Bartus
Report | Print
Mar 01, 2023 -

Lexus of Tampa Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Lexus of Tampa Bay and we hope to be of service again in the future.

February 21, 2023

Kaila Weber Was Is A Fabulous Woman To Work With It ! She’s Very Friendly & Actually Verily Easy To Work With ! She Even Looked Out & Allowed Me To Pray In A Office Which Is Beautiful & Made Me Feel Comf More

by Jaleel Crossfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaila
Report | Print
Feb 25, 2023 -

Lexus of Tampa Bay responded

Hi Jaleel, we're happy you found Kaila to be so supportive during your experience here at Lexus of Tampa Bay. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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