Lexus of Tampa Bay - Service Center
Tampa, FL
692 Reviews of Lexus of Tampa Bay - Service Center
Came in for a regular 50K service. Worked with Adrian who was not only extremely efficient but did a great job on communicating status updates. I was called back the Tuesday after to r Worked with Adrian who was not only extremely efficient but did a great job on communicating status updates. I was called back the Tuesday after to replace a tire, and Adrian ensured that i had a ride to work and ketp me abreast of the situation. More
On Tuesday morning, this week, I took my car to the Lexus of Tampa Bay facility for a periodic inspection in preparation for a road trip. From the moment I arrived until the staff completed its thorough an of Tampa Bay facility for a periodic inspection in preparation for a road trip. From the moment I arrived until the staff completed its thorough and comprehensive inspection and work, I noted the speed and efficiency with which the work was done by everyone involved, as well as the professionalism and courtesy, displayed by everyone, especially my service representative. It was a pleasant experience from beginning to end. More
The call for an appointment was quick and easy. The service was completed in close to half the time expected and the service tech, Aaron, was a pleasure to work with… all around great experience. The service was completed in close to half the time expected and the service tech, Aaron, was a pleasure to work with… all around great experience. More
My Service Advisor was Ariceldy Vargas. She was very attentive and provided a very accurate time for the oil change and the wash of the car. The waiting area is very clean and they provid She was very attentive and provided a very accurate time for the oil change and the wash of the car. The waiting area is very clean and they provide some nice Java. More
I've been a customer of Lexus of Tampa Bay since 2016, and I've never had an issue with the sales staff or the service staff. Everyone is so helpful, friendly, and they go over and above to be sure the c and I've never had an issue with the sales staff or the service staff. Everyone is so helpful, friendly, and they go over and above to be sure the customer is happy. I am a happy customer! My service consultant on this visit was Kaila Weber and she was great! Personable, friendly, helpful.... More