Lexus of Tampa Bay - Service Center

Airy, my service consultant is exceptional! Always very professional, friendly, and accommodating. All of the service employees are great! Always very professional, friendly, and accommodating. All of the service employees are great! More

The dealership has a wonderful employee name Angelique, she works in service and she was my advisor. They diagnosed the problem, and my sensors in the back weren’t working due to a rodent in the engine bay she works in service and she was my advisor. They diagnosed the problem, and my sensors in the back weren’t working due to a rodent in the engine bay. It was my responsibility! It was going to be $1000 to repair. The other option would be to put in an insurance claim. My deductible is $1000! Neither were options. I was given a loaner car, and Angelique was very sympathetic, as you can imagine that was quite a bit of money to come up with when it’s unexpected. Lexus would not repair it. Because it wasn’t a Lexus defect. I have been leasing with Lexus for years, and I’m a very loyal client. When my vehicle was returned, it was filthy on the outside. Every other dealer I have gone to has washed my car and even put gas in. That’s why we buy Lexus because the service is supposed to be top notch. I am extremely disappointed and the worst part is, I’m left with disconnected wires that could have been easily repaired by Lexus and keep the customer safe and satisfied! I will not return to the dealership and I am reaching out to the Lexus owner’s! More

The Tampa Lexus place is really a pleasure to be… Waiting is never fun, although this place makes it easier to wait. They have USB plug ins for loading the iPads and phones. Plus a cup of coffee if you want is never fun, although this place makes it easier to wait. They have USB plug ins for loading the iPads and phones. Plus a cup of coffee if you want it. All important to make the wait more bearable. More

The service was finished on time! Everything was great! Will take my car to be serviced at Lexus Tampa Bay again Everything was great! Will take my car to be serviced at Lexus Tampa Bay again More

Each of the people whom I dealt with were courteous and helpful. Aaron was especially helpful. helpful. Aaron was especially helpful. More

We have been customers for over 6 years. Service is always dependable. Scott our advisor is always a pleasure to deal with. Service is always dependable. Scott our advisor is always a pleasure to deal with. More

I brought my car into Lexus of Tampa Bay for the first service for my vehicle. I was impressed from the moment that Mr. Hamed introduced himself to me. He was courteous and he kept me informed as to the s service for my vehicle. I was impressed from the moment that Mr. Hamed introduced himself to me. He was courteous and he kept me informed as to the status during the entire process. I leased this car from Lexus Of Clearwater however, since they no longer seem to pick up vehicles and Lexus Of tampa Bay was closer, I chose to go there for service. After this visit, I will never lease from another dealership, this is my fifth lease and many service visits in the past were with Lexus Of tampa Bay. This gentleman in terms of his level of service far surpassed any visit that I have ever made to this dealership. End result is when I lease my next car Lexus Of tampa Bay is going to be my choice. More

Service advisor is very professional and kind, helpful he explained to me everything about my concern.I would like to give him 5 Star explained to me everything about my concern.I would like to give him 5 Star More

Remodel over? New look great! Received an email from you telling me my vehicle needs service. Turns out it wasn't time for the vehicle to be serviced. Problem wit New look great! Received an email from you telling me my vehicle needs service. Turns out it wasn't time for the vehicle to be serviced. Problem with your system? Went ahead and had service done. More

Whenever I bring my car in Ryan Russo takes excellent care of me this time Carlton also helped me and he was very patient and kind care of me this time Carlton also helped me and he was very patient and kind More