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Lexus of Tampa Bay - Service Center

Tampa, FL

4.7
685 Reviews

685 Reviews of Lexus of Tampa Bay - Service Center

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April 15, 2023

Per usual Ari provided a top level of service. Job was completed on time and budget More

by Schultzart1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ari
Apr 21, 2023 -

Lexus of Tampa Bay responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Lexus of Tampa Bay. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 13, 2023

Great service! MJ in the service department was awesome, helped us get the insurance to cover damages. Thank you all so much! #1. Lexus Dealer this is my 4th car More

by mvelozrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad aka MJ
Apr 21, 2023 -

Lexus of Tampa Bay responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 13, 2023

I had a very good experience at Lexus Of Tampa. The staff took care of me and the process from start to finish of my service appointment had no hang ups. My Service Advisor Mohammad Hamed, was a go More

by r.rude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad Hamed
Apr 21, 2023 -

Lexus of Tampa Bay responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 13, 2023

Wonderful! I have always had a positive experience at this dealership! Scott Banta is my service representative and he always keeps me informed and explains eve More

by Lynnfrolo44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Banta
Apr 21, 2023 -

Lexus of Tampa Bay responded

Hi. Thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 12, 2023

I've worked with Pamela Moore for years and she is great! Since her promotion I worked with MJ and received the same great service. The remodel is beautiful and it is a pleasure to do business there. More

by Ctwalker16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pamela Moore, MJ
Apr 21, 2023 -

Lexus of Tampa Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 12, 2023

I have tried four (4) times to contact the service writer and have not rec'd a xxu phone call. This is in regards to warranty items. My next step will be to contact the service manager for assistance. I w More

by Ed D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown At This Time
Apr 21, 2023 -

Lexus of Tampa Bay responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

April 11, 2023

Best Experience - From Sales to Service. MJ my service advisor was Awesome to work with. Would recommend to all my family and friends. More

by Sidney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MJ
Apr 21, 2023 -

Lexus of Tampa Bay responded

Hi Sidney, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of Lexus of Tampa Bay and we hope to be of service again in the future.

April 05, 2023

Scott at Lexus of Tampa Bay provides excellent customer service, gave updates during the service process and the waiting area is comfortable and has everything a person needs while their vehicle is being s More

by Sparks.mcglinchy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Banta
Apr 08, 2023 -

Lexus of Tampa Bay responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 04, 2023

Lexus of Tampa Bay provides Professional and Great Customer Service due to the service provided by Aryceldy. She is a great service consultant. More

by Vickye
Recommend Dealer
Yes
Employees Worked With
Ariceldy Vargas
Apr 07, 2023 -

Lexus of Tampa Bay responded

Hi Vickye, we're happy you found our staff to be so supportive during your experience here at Lexus of Tampa Bay. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 03, 2023

Service Representative is very Welcoming and Knowledgeable. The service department provides Superior service every time. There is not much of a wait time if you go during the weekdays. Great pla More

by RJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Diaz
Apr 07, 2023 -

Lexus of Tampa Bay responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

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