Lexus of Tampa Bay - Service Center

Staff friendly. Appointments accommodating to my schedule. New customer lounge clean, comfortable. Convenient for my travel. Appointments accommodating to my schedule. New customer lounge clean, comfortable. Convenient for my travel. More

My daughter goes to school in Tampa and we live in South Carolina. I had her bring the car in for service prior to the semester ending to make sure there would no issues while she was traveling home. The Carolina. I had her bring the car in for service prior to the semester ending to make sure there would no issues while she was traveling home. The vehicle needed both front and rear brakes. They also found some other parts that required replacement; but those were covered by the extended warranty. The service was professional and overall a good experience. More

The staff yesterday was very helpful. I called in the morning and they fit me in for the servicing of my car. I called in the morning and they fit me in for the servicing of my car. More

Everyone was very helpful and personal. I would recommend Lexus of AutoNation to everyone I know! I would recommend Lexus of AutoNation to everyone I know! More

Always receive prompt and courteous service at Lexus of Tampa Bay. My service rep Scott Banta goes above and beyond to ensure my LS460 receives superior maintenance service. Tampa Bay. My service rep Scott Banta goes above and beyond to ensure my LS460 receives superior maintenance service. More

Lexus of Tampa Bay is the only dealership I trust with my Lexus. Everyone there, from sales, to finance, to the service team is incredible; they all make you feel like family & always do right by you. If you Lexus. Everyone there, from sales, to finance, to the service team is incredible; they all make you feel like family & always do right by you. If you can, book your service with Joe - he’s the best! More

Lexus of Tampa Bay used to be my favorite as Service was top of the line . Not so anymore. Same problem after supposedly fixing with a hefty bill. Not caring like they were previously. Auto Nation too boas top of the line . Not so anymore. Same problem after supposedly fixing with a hefty bill. Not caring like they were previously. Auto Nation too boastful. More

The customer service at the dealership was great the time I had to wait there was crazy I was given a 2 hour time frame and I end up being there like 4 hours I had to wait there was crazy I was given a 2 hour time frame and I end up being there like 4 hours More

I took my 13 yr old car in for a check of the brakes & I walked away with a repair estimate of over $7,800! The consultant gave me a “hard sell” that the car was unsafe to drive off the lot (“I wouldn’t let walked away with a repair estimate of over $7,800! The consultant gave me a “hard sell” that the car was unsafe to drive off the lot (“I wouldn’t let my grandmother drive it”), & even tried to convince me he was giving me a discount on parts. Now, I realize there are issues other than brakes that should be attended to but I feel certain he was taking advantage of me. I sought an independent mechanic who will be able to fix all truly necessary issues for less than $2,000. I will never trust the dealer again. As they say, I was born at night but not last night!! More