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Lexus of Tampa Bay - Service Center

Tampa, FL

4.7
685 Reviews

685 Reviews of Lexus of Tampa Bay - Service Center

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June 06, 2023

Very friendly and helpful staff. My tech Kaila was AWESOME! 5 out of 5. Great customer service! More

by Jrgrice72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaila
Jun 09, 2023 -

Lexus of Tampa Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 05, 2023

prompt and excellent service. I got in right away and had my car fixed the next day. They provided a loaner and excellent communication throughout the entire process. More

by ig_conde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Jun 09, 2023 -

Lexus of Tampa Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 05, 2023

When I arrived, I was intended to immediately, and Scott was great at explaining what the car needed in terms of a service check. He called me with the update, and using a car from the dealer during the ser More

by L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Banta
Jun 08, 2023 -

Lexus of Tampa Bay responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Tampa Bay. Please don't hesitate to reach out if there's anything additional we can do for you.

June 04, 2023

Feel like Rip off. Because estimate for suggestions to repair were ridiculous. You have expenses that pass on to Customers. Simple things should be Free. More

by bipin819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kaila
Jun 07, 2023 -

Lexus of Tampa Bay responded

Hi, we appreciate you taking the time to respond. The staff at Lexus of Tampa Bay take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (813) 365-7152 -- we hope to hear from you soon.

June 03, 2023

Fast and friendly service. Clean and comfortable waiting area. Service rep kept me informed throughout the process and made my visit smooth. More

by ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Jun 07, 2023 -

Lexus of Tampa Bay responded

Hi Ashley, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 01, 2023

Scheduled my 30K service for my RX350 my advisor MJ Hamed was professional and helpful I'm very happy with the outcome of the Throttle Body Fuel Injector service. I'm back to the Zip in the gas peddle! More

by tcappetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MJ Hamed
Jun 05, 2023 -

Lexus of Tampa Bay responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

June 01, 2023

Love the new look - plus every one wears an uniform- very professional look - I like it More

by Aileen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad
Jun 05, 2023 -

Lexus of Tampa Bay responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

Jun 07, 2023 -

Aileen responded

Mohammad always goes above and beyond to assist me with my vehicle’s needs

May 26, 2023

They were courteous and professional, and did an excellent job. I was provided a loaner with no hassle while the service was being done and I was pleased to find that my car had been detailed when I More

by Absanders6
Recommend Dealer
Yes
Employees Worked With
Brandon
May 31, 2023 -

Lexus of Tampa Bay responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 26, 2023

Lexus of Tampa Bay Florida is good at servicing vehicle. Went in for oil change, tire rotation. No problem. More

by Geo59a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
May 31, 2023 -

Lexus of Tampa Bay responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

May 26, 2023

Joshua Hunter made our whole experience a great one. His professionalism and his concern for our health made us feel very cared for. More

by deb5007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hunter
May 31, 2023 -

Lexus of Tampa Bay responded

Hi, your comments keep us motivated and working hard for all our guests! Feel free to stop by if you ever need any more help.

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