Lexus of Tampa Bay - Service Center

I came in to have a 50,000 mile service on my SUV. My options were explained up front and I was off to the waiting room. I was kept in the loop about everything they did on my car. Ari Vargas was m My options were explained up front and I was off to the waiting room. I was kept in the loop about everything they did on my car. Ari Vargas was my service advisor and she did a great job. The work was done in a timely manner and I was home in less than 2 hours. My complements to all the people at Lexus of Tampa Bay. Keep up the great work!!! More

I routinely have my maintenance and service done at Lexus of Tampa Bay. I love that the service representative also takes the payment for the service and it makes the process quick. In addition, I amperiodic of Tampa Bay. I love that the service representative also takes the payment for the service and it makes the process quick. In addition, I amperiodically contacted for a buy back option on my vehicle because of the good condition and routine maintenance. This makes it easier for future trade-in decision. More

As always the service staff was friendly,caring and competent. This Dealership excels in customer service. competent. This Dealership excels in customer service. More

The top Dealership I've ever experienced in 40+ plus years of residing in Tampa Bay. It begins with the manager, Micheal Lee, who has been selling me top quality Lexus vehicles for 15 years, at competit years of residing in Tampa Bay. It begins with the manager, Micheal Lee, who has been selling me top quality Lexus vehicles for 15 years, at competitive prices, and continues with expert & quality service repairs, led by M.C. Hamed, who always goes the extra mile with consideration for his customers' busy schedules. I've seen both Micheal and M.C. treat many others, not just me, with a high level of personal consideration. I recommend them to anyone wishing to purchase or service a Lexus. More

I own 2 Lexus. We have been going to this dealership (only) even if other one is nearby from us since almost 7 years now. It has became so busy that oil change coul We have been going to this dealership (only) even if other one is nearby from us since almost 7 years now. It has became so busy that oil change could take upto 3 hours and "Free lifetime car wash" they are offering could take upto 1.5 hours. I'm sure there is a room to improve. They are always good in taking care of you while in waiting area but that's too much of wait! More

Excellent customer service. Aaron was very experienced in my car repairs, efficient in letting me k ow when my vehicle will be completed. Outstanding individual who takes prid Aaron was very experienced in my car repairs, efficient in letting me k ow when my vehicle will be completed. Outstanding individual who takes pride in his job More

2.5 hours for an oil change? Very, very disappointing. I understand that this is not Jiffy Lube, but a scheduled oil change needs to be handled.better than that! understand that this is not Jiffy Lube, but a scheduled oil change needs to be handled.better than that! More

Very friendly and helpful staff. My tech Kaila was AWESOME! 5 out of 5. Great customer service! My tech Kaila was AWESOME! 5 out of 5. Great customer service! More

When I arrived, I was intended to immediately, and Scott was great at explaining what the car needed in terms of a service check. He called me with the update, and using a car from the dealer during the ser was great at explaining what the car needed in terms of a service check. He called me with the update, and using a car from the dealer during the service was very easy and smooth. More

prompt and excellent service. I got in right away and had my car fixed the next day. They provided a loaner and excellent communication throughout the entire process. I got in right away and had my car fixed the next day. They provided a loaner and excellent communication throughout the entire process. More