Lexus of Tampa Bay - Service Center

This is the only lexus location that I visit since owning my car in 2016. Scott always informs me of any issues right away. He makes my visit very easy with little to no stress. my car in 2016. Scott always informs me of any issues right away. He makes my visit very easy with little to no stress. More

Great customer service every time I have a service appointment. Joseph did a great job appointment. Joseph did a great job More

I had come in for a warranty claim on a used car that I had recently purchased. MJ, the service representative, walked me through what I should expect regarding waiting for the diagnosis alongside what I s had recently purchased. MJ, the service representative, walked me through what I should expect regarding waiting for the diagnosis alongside what I should expect regarding how long it would take for my car to be ready. While I was expecting to wait up to two weeks for my car to be ready, I was pleasantly surprised to receive the notification that my car is ready after just three or four days. More

Very clean. Fast service. Same as what they quoted me. Didn't take long at all. Fast service. Same as what they quoted me. Didn't take long at all. More

The physical facility is excellent with the new renovations and the quality of the employees whom I had contact with performed in an outstanding manner. I had my leased vehicle serviced and while renovations and the quality of the employees whom I had contact with performed in an outstanding manner. I had my leased vehicle serviced and while it was being serviced, I terminated the lease and purchased the vehicle. More

Very nice inside since they did some improvements over the last few months. Much earlier layout compared to before. the last few months. Much earlier layout compared to before. More

Very helpful , answered all my questions and concerns. He kept me up to date and check with me all the time. The car was done in a timely manner, Happy with the price and the service.Thanks!! He kept me up to date and check with me all the time. The car was done in a timely manner, Happy with the price and the service.Thanks!! More

Like the new service waiting area. Dave was helpful and informative concerning my service options. Dave was helpful and informative concerning my service options. More

Joshua, and all staff I have worked with over the years, were very informative and attentive. I received pictures of everything that needed attention and I never felt pushed to get absolutely everything an were very informative and attentive. I received pictures of everything that needed attention and I never felt pushed to get absolutely everything and then some fixed. Great team to work on your car! More

Service was quick and easy. Just requested a look at my tires to which I was told was fine. Just requested a look at my tires to which I was told was fine. More