Lexus of Tampa Bay - Service Center

Super clean and organized. I liked the new renovations of this facility. The wait for my vehicle went by fast. I liked the new renovations of this facility. The wait for my vehicle went by fast. More

Dave is so awesome! !! I’m so thankful that the he’s my new service advisor because he’s the first person to actually try to fix the problem and come up with a solution. !! I’m so thankful that the he’s my new service advisor because he’s the first person to actually try to fix the problem and come up with a solution. After multiple negative experiences with Tampa Bay Lexus, Dave was the first to rectify the situation in a timely manner. I appreciate his persistence and willingness to get things done, so now I’m not hesitant to return for service. Thanks, Dave! You deserve a promotion for your efforts! -Danelle More

my service advisor Adrian Bartus was awesome in assuring service to my car was perform the service that was needed to my car service to my car was perform the service that was needed to my car More

Great customer service. Comfortable waiting room with good coffee options and snacks. It was a good experience. Comfortable waiting room with good coffee options and snacks. It was a good experience. More

The newly remodeled service center and waiting area is clean, convenient and comfortable. The service staff runs like a well oiled machine. Even though they weren’t working with me, I felt they were all clean, convenient and comfortable. The service staff runs like a well oiled machine. Even though they weren’t working with me, I felt they were all working to make sure of my satisfaction. More

Friendly, trust worthy and dependable. Great customer service and quality work. I always come back to this dealer! Great customer service and quality work. I always come back to this dealer! More

Our service advisor is outstanding. He is a major reason we continue to buy lexus He is a major reason we continue to buy lexus More

Carmelo was very helpful and pleasant to work with. However, in 2021 I purchased the Veritas Guard Plan-Premier -- $4,000+ -- at Lexus suggestion --it seems to have been a waste of my money - a previo However, in 2021 I purchased the Veritas Guard Plan-Premier -- $4,000+ -- at Lexus suggestion --it seems to have been a waste of my money - a previous time and this time the company would not accept Lexus diagnosis so therefore I could not get all work done that needed to get done. They are rude on the phone and don't get back to the service personnel in a timely fashion. When I called I was hung-up on. Makes for a very unhappy customer. I'm not happy at spending that money and not getting any benefits from the policy. More

Everyone was professional and efficient. They seemed to have real concern for my cars needs. They seemed to have real concern for my cars needs. More

Everyone was professional and efficient. They seemed to have real concern for my cars needs. They seemed to have real concern for my cars needs. More