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Lexus of Tampa Bay - Service Center

Tampa, FL

4.7
685 Reviews

685 Reviews of Lexus of Tampa Bay - Service Center

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July 18, 2023

Great Customer Service My car stopped. I was a walk in my car was evaluated and repaired in an hour More

by char2729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
Jul 25, 2023 -

Lexus of Tampa Bay responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

July 17, 2023

Overall experience was good. I gave 4 stars instead of 5 as I had to call about the status instead of someone following up with me. Other than that, everything else was good. More

by Juanishajlb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
.unknown
Jul 21, 2023 -

Lexus of Tampa Bay responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

July 17, 2023

Swift, smooth and the entire staff was polite and professional. Exactly how a Lexus dealership should be. They also took in account my new luxury rims and made sure to be very careful. Caring is exac More

by El Chamakito Blankito Raulito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron, Latino gentleman
Jul 21, 2023 -

Lexus of Tampa Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 14, 2023

Service was quick and easy. Adrian made it easy to make sure I was getting exactly what I wanted done. More

by Jeddie11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Bartus
Jul 18, 2023 -

Lexus of Tampa Bay responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

July 14, 2023

Always give prompt efficient service. That includes front office staff as well as sales staff & service department. Waiting area is luxurious. More

by bshaw4210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua, Esther Lutz.
Jul 18, 2023 -

Lexus of Tampa Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

July 14, 2023

I have always purchased an Oil Service contract and Pre-owned Lexus Warranty at Lexus of Tampa Bay, and for the last 10+ years their excellent Service Advisors have helped me achieve the lowest "operat More

by Mac Ritchie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Bartus
Jul 18, 2023 -

Lexus of Tampa Bay responded

Hi Mac, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 13, 2023

Lexus of Tampa Bay is always a pleasure to deal with. They have a beautiful lounge to wait, their service agents are always communicating throughout the process and is very respectful of your time. I wou More

by margaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Staff
Jul 17, 2023 -

Lexus of Tampa Bay responded

Hi, we are very happy we could provide you with a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 13, 2023

Great, friendly service. Adrian was very professional and communicated status along the way. Definitely would recommend working with Adrian. More

by roblesanthony74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Bartus
Jul 17, 2023 -

Lexus of Tampa Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 13, 2023

We had a difficult situation with our Lexus over our battery. The service management and the road side assistant Don Stamour resolved the problem and what they did has my wife and I determined to contin More

by strebeighthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Stamour
Jul 17, 2023 -

Lexus of Tampa Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 13, 2023

Responsive, courteous, professional and knowledgeable are some adjectives I would use to describe the dealership. Having confidence in the people ensuring your vehicle is road worthy and safe cannot be overs More

by Zitkod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pamela
Jul 17, 2023 -

Lexus of Tampa Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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